The player won over 14000 SEK but can’t make a withdrawal. We rejected the complaint because the player didn't respond to our messages and questions.
Hey !
My name is Kliton Bakiu and I played on 22bet and won a sum but I can't make a withdrawal!? I use my card and they work perfectly for the deposit but they don't make it to withdrawal! but they don't work either! What's wrong with this company? Why don't I get my money?
Dear Kliton,
Thank you for contacting Casino Guru and letting us help you. Let me ask you a few questions to fully understand the problem. Has your account been successfully verified? Have you contacted the casino and asked what the problem was? It would be very helpful if you could upload some screenshots of the conversation with the casino.
Best regards,
Peter