The player from Germany requested a withdrawal. The withdrawal has been delayed and the player, unfortunately, lost all his winnings. We rejected the complaint because the player didn't respond to our messages and questions.
1Bet Casino - Player's withdrawal has been delayed.
Amount: €29,000
1Bet Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
0.0
1Bet Casino has a Safety Index of 0, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Translation
Hi …
Won more than 29000 euros at this casino…
a total of about 12000 paid in...
Requested payouts were delayed for a very long time.. until everything was lost again.
Credit card details were requested even though they weren't paid to me.
This data was then probably sold on to third parties.
In any case, my lawyer is now checking how I can get my 12,000 euros back...
Bet 1 withholds payouts until the player has gambled everything.
Vip managers are used to keep you in a good mood and offer themselves as friends.
Here a few freebet there a little bonus…
Everything just fake!
I will get my money back...
I would also like to warn the players not to gamble on 1bet or Weltbet...
These Curacao based platforms are scammers and just rip off players.
You have to find a way to ban and sue these providers!
Automatic translation:
Public
Public
2 years ago
Dear Rene,
Thank you for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, there is nothing we can do for you under these circumstances because you lost all of your winnings. I understand that this situation would have never happened if you could withdraw your winnings in the first place, however, we are not able to help you only if there is no balance left.
Please let me know, if there is anything, I could do for you regarding this case, otherwise, I will be forced to reject your complaint. Thank you for your understanding.
Best regards,
Kristina
