HomeComplaintsWinsParkSpin Casino - Player's withdrawal is delayed due to a deposit request.

WinsParkSpin Casino - Player's withdrawal is delayed due to a deposit request.

Amount: $5,900

WinsParkSpin Casino
Safety Index:Very low
Submitted: 11 Oct 2024 | Case closed : 25 Oct 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 month ago

The player from the United States had successfully turned a $30 bonus into $5900 but faced a requirement to make a $50 deposit for account authentication before withdrawing. While the casino had provided good service, he sought clarification on the deposit and withdrawal process. The Complaints Team identified WinsParkSpin Casino as a scam due to multiple reports of players being asked for additional deposits to withdraw winnings. The complaint was ultimately rejected due to the player's lack of response, which prevented further investigation.

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2 months ago

Hello, I was awarded a $30 bonus, I played it up to $5900.


so far they’ve had great service , I’ve been extremely lucky. However , I’m at the point where I wanted to withdraw. I was asked for a $50 deposit, it could be made using a card or crypto.


I was told that needed to be made for authentication purposes. Again so far the casino hasn’t done anything shady.


they informed me I could withdraw up to $10,000 a day after making the initial deposit.


I was hoping to see more than one review. If they are honest I’m going to refer all my friends and family .


has anyone made the deposit and attempted to withdraw?



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2 months ago

Dear Christyman2519

Thank you very much for submitting this complaint. I'm sorry to hear about the issue you're facing, but I also appreciate that you reached out to us immediately and refrained from sending any money to the casino. A reputable casino will never ask a player to deposit additional fees to process a withdrawal. While it’s true that players may be asked to make a verification deposit when cashing out from a free bonus, the case with WinsParkSpin Casino is quite different.

Since the end of September, we have received several complaints from players experiencing the same problem. Players win money, and when they attempt to withdraw their winnings, they are asked to make multiple deposits. You can check these complaints here.

Moreover, our specialists have reviewed this website, and as stated in our warning, due to the practice of fabricated charges, we consider WinsParkSpin to be a scam casino and we strongly recommend you avoid this platform at all costs.

Please let me know if there is anything else I can assist you with. Thank you in advance for your cooperation.

Best regards

Veronika

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2 months ago

Dear Christyman2519,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 month ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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