WinPort Casino - Player's winnings were reduced.

They are a scammers. Period. I regret signing up with this casino and depositing my little $30 to play live blackjack with the dealer. I won $120 I was excited and I kept playing. Later on I played a couple of casino games where I lost a little bit of my winnings. I TRANSFERRED MY MONEY FROM LIVE BLACKJACK WHERE I WON IT TO PLAY THE CASINO GAMES WHERE I LOST AND BACK TO LIVE BLACKJACK SEVERAL TIMES TODAY... Then all of a sudden My winnings are no longer available to me to play live blockjack and I was told I was not allowed to play with my winnings with live blackjack dealer even though I did it several times before it's because I played a slot game I lost money at a slot game and now I can't play any of my money on live blackjack where I won the money I'm not allowed to spend the money that I won. And I'm not allowed to get refund or withdrawal because after the casino game took some of my winnings I don't have $100 left. They have scammed me and I will tell everyone about it that will listen ---don't go to winport they won't let you play with your winnings and now I'm out $66 I could have had played with I refuse to deal with them!!!!- Scammers. It's ridiculous.

Dear karam5252,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please advise if you claimed any bonus with your deposit? Did the casino accuse you of breaching any casino rule? Would you be able to share precisely what reason the casino gave when they forfeited your balance?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Tomas

Dear karam5252,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.