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Case closed Our verdict

Player stopped responding

Disputed amount: €8,000

Sisal Casino ES - Player’s winnings have been capped.

Sisal Casino ES
Safety Index:Very high Submitted: 20 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$50

Playamo Casino - Player’s struggling to withdraw his winnings.

Playamo Casino
Safety Index:Above average Submitted: 20 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$700

House Of Pokies Casino - Player’s winnings have been confiscated.

House Of Pokies Casino
Safety Index:Low Submitted: 20 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: R5,000

Springbok Casino - Player complains that she didn’t win anything and requests all her deposits to be refunded.

Springbok Casino
Safety Index:Below average Submitted: 20 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €500

GoalWin Casino - Player’s withdrawal has been delayed.

GoalWin Casino
Safety Index:Below average Submitted: 20 Mar 2020
Resolved Our verdict

Case closed

Disputed amount: €75

Kassu Casino - Player’s account has been closed after self-exclusion of another family member.

Kassu Casino
Safety Index:Above average Submitted: 20 Mar 2020
Resolved Our verdict

Publicity helped

Black points: 128
Disputed amount: €6,000

Box 24 Casino - Player’s request for self-exclusion has been ignored.

Box 24 Casino
Safety Index:Low Submitted: 20 Mar 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €257,183

Frank Casino - Player’s struggling to complete KYC verification.

Frank Casino
Safety Index:Low Submitted: 20 Mar 2020
Unresolved Our verdict

No reaction, passive regulator

Black points: 100
Disputed amount: €45

Sin Me Casino - Player’s winnings have been voided.

Sin Me Casino
Safety Index:Low Submitted: 19 Mar 2020
Resolved Our verdict

Case closed

Disputed amount: €220

Casino Astral - Player’s questioning bonus wagering requirements.

Casino Astral
Safety Index:Low Submitted: 19 Mar 2020
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