We've thoroughly reviewed WinningRoom Casino and gave it a High Safety Index, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because WinningRoom Casino is related to other online casinos listed below, its rating is also influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.
According to our research and estimates, WinningRoom Casino is a medium-sized online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.
We currently have 3 complaints directly about this casino in our database, as well as 69 complaints about other casinos related to it. Because of these complaints, we've given this casino 9,919 black points in total, out of which 9,774 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Warning: WinningRoom Casino has certain sections of Bonus Terms and Conditions that we consider to be unfair to the casino's players. These might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.
Based on all of the information mentioned in this review, we can conclusively say that WinningRoom Casino is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.
Browse all bonuses offered by WinningRoom Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of WinningRoom Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
The player from Germany is experiencing difficulties withdrawing her winnings. We ended up closing the complaint as ‘unresolved’ because the casino failed to reply.
The player, Apeegrl played two tournaments, one at Redbet casino where she finished 3rd and another one at Winning room casino where she actually won 1st place. Two days after the tournaments finished, she received emails from both of them where Redbet her as they were supposed to, SEK2,500. However, the Winning Room's email said she had finished 4th and was credited SEK500 instead of SEK10,000. When she contacted the chat support, she was told a different story every time. The casino claimed that the results could've changed because she stopped playing five hours and twenty-nine minutes prior to the end of the tournament. Apeegrl claimed it was impossible for other players to catch up with her and pass her. The casino also informed the player that their decision was final and wouldn't change.
Daniel, the player, accepted a bonus and when he wanted to finish his wagering requirements, he couldn't access his account. He contacted the chat representative for an explanation and was told that they found out that he was self-excluded at Mr. Green casino who shared the same owner with them, which was against their rules. The player couldn't understand how did the casino let him deposit and play since being self-excluded at their sister casino was against their rules. There is no further information available.
The player from Chile has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.
The player from Spain noted three unauthorized transactions, each for 100 Euros, deducted from their bank card after they had self-excluded from this casino. Both the casino and the bank were contacted, but no resolution has been found. The player later confirmed that all unauthorized transactions were returned to him, therefore we marked the complaint as resolved.
The player from the United Kingdom had his account blocked without further explanation. The remaining balance is still held by the casino. The player confirmed his account was closed permanently, but the winnings were received.
The player from Sweden is experiencing difficulties withdrawing their winnings due to ongoing verification.
The player from Spain had his account suspended due to ongoing verification. This complaint got resolved after few days.
The player from Germany has requested three withdrawals. All three of them have been delayed. The player received his winnings after contacting eCOGRA.
The player claims that the casino didn’t pay out his winnings. This problem was resolved.
The player's account got closed during the verification process. The complaint was closed as 'unresolved' because the casino failed to reply and/or cooperate in resolving the complaint. There was no progress even 3 weeks after the casino was notified about the player's complaint. The player contacted us at the end of October 2022 and informed us that, although his account remained closed, his pending withdrawal was finally paid. We consider the complaint resolved.
The player from Finland is experiencing difficulties accessing his casino account. Player’s complaint has been resolved successfully.
The player from Finland is highly dissatisfied with a promotional offer. Player’s complaint has been resolved successfully.
The player from Finland is experiencing difficulties withdrawing funds because the transactions to Neteller aren’t available. The complaint was closed as resolved as the player received his money from the casino.
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