HomeOnline casinosMad Money Casino Review

Mad Money Casino Review

avatarPavel K.
Last updated 03/2024
Safety Index
5.9
User feedbackMixed
28 reviews
avatarPavel K.
Last updated 03/2024

Casino closed

Mad Money Casino has been closed and no longer operates.

Doesn't accept players from Ohio
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Pros and cons

  • Live chat support is available 24/7
  • Massive selection of games including wide variety of live dealer games, progressive jackpot slots
  • Not all of the terms and conditions are translated to the language option provided on the website
  • Not all game providers are available for all countries

Mad Money Casino Review

Our expert team set out to review Mad Money Casino from all angles. We used our casino review methodology to find out what makes it tick and where it misses the mark. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Mad Money Casino has a Below average Safety Index of 5.9, which indicates that it may not be an optimal choice for most players as far as the casino fairness and safety go. Carry on reading our Mad Money Casino review to make an informed decision whether or not this casino is the right fit for you.

Is Mad Money Casino fair and safe? Safety Index explained

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of Mad Money Casino, we have looked closely into the Terms and Conditions of Mad Money Casino and reviewed them. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.

According to our approximate calculation or collected information, Mad Money Casino is a small to average-sized online casino. In proportion to its size, it has received complaints with a high total value of disputed winnings. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

Based on our findings, no important casino blacklists feature Mad Money Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

All of that, together with other factors considered in our review, has resulted in Mad Money Casino having a Safety Index of 5.9, which is a Below average value. This casino is not an advisable option for players looking for an online casino that creates a fair environment for their customers.

Mad Money Casino T&Cs reviewed

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.

We did not find any unfair or predatory rules in the Terms and Conditions of Mad Money Casino during our review.

Complaints from players about Mad Money Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We currently have 10 complaints about this casino in our database. Because of these complaints, we've given this casino 2,004 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of Mad Money Casino

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

Based on the 28 user reviews of Mad Money Casino in our database, it has a Mixed User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Licenses and company information

Mad Money Casino is owned by MMC Global B.V., and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.

Mad Money Casino is licensed by Curaçao Gaming Authority in Curaçao.

Payment options, withdrawal limits and win limits

Mad Money Casino supports 23 deposit methods. This includes: Neteller, Skrill, PaysafeCard, VISA, Mastercard, Trustly Pay, Bitcoin (BTC), AstroPay, Bank transfer, Perfect Money, MiFinity, Tron (TRX), Bitcoin Cash (BCH), PayOp, Dogecoin (DOGE), LuxonPay, Yandex Money, AdvCash, Tether (USDT), Interac, Litecoin (LTC), eZeeWallet, Ethereum (ETH).

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
EUR 2,500 per week No win limit
EUR 10,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Customer support and language options

When reviewing online casinos, we collect information about their customer support and language options. The options available at Mad Money Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish No Yes Yes24/7
German Yes Yes Yes24/7
Finnish Yes No No
Swedish Yes No No
Norwegian Yes No No

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Mad Money Casino, withdrawals, and other potential areas of concern. When we tested Mad Money Casino's customer support, we found it to be good.

Mad Money Casino casino games and slots

Players can enjoy these types of casino games at Mad Money Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games.

Casino games supplied by 43 game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, Evoplay, Ezugi, Push Gaming, SA Gaming, GameArt, Wazdan, Habanero, Spinomenal, Leander Games, Booming Games, Tom Horn, High 5 Games, Relax Gaming, edict, Betgames, Genii, Salsa Technology, Worldmatch, Live Games, Platipus, Wizard games, Fugaso, Lucky Streak, Apollo Games, Kiron Interactive, Golden Race, Lady Luck Games, Vivo Gaming, OneXtwo Gaming, PG Soft (Pocket Games Soft), Patagonia, Reel Play.

Mad Money Casino bonus offers and codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.

As of right now, our database holds 4 bonuses from Mad Money Casino, including:

  • 125% up to $132 and 150 extra spins
  • 50% up to $527 and 50 extra spins
  • 150% up to $1,582 and 150 extra spins
  • 100% up to $400 and 100 extra spins

Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.

Company info

  • Owner MMC Global B.V.
  • Established 2019
  • Estimated annual revenues < $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Mad Money Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small to medium casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Bad
Total complaints: 55
Last updatedLast updated
  • Opened 0
  • Unresolved 10
  • Resolved 27
  • Rejected 18
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      Games

      Explore the game selection available at Mad Money Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

      Game types

      Slots
      Roulette
      Blackjack
      Betting
      Video poker
      Bingo
      Baccarat
      Jackpot games
      Live games
      Poker
      Craps and dice
      Keno
      Scratch cards
      eSports betting
      Crash games
      Available: 11 Not Available: 4

      User reviews of Mad Money Casino

      This is a place to share experience with Mad Money Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Mixed

      Rated by 28 users

      Very positivePositiveNeutralNegativeVery negative

      Do you have any experience with this casino?

      Write a review
      Casino Guru
      We want players to understand gambling.
      • 3 years ago
      I've been waiting for 3 payouts for almost 4 weeks now (€300, €200 and €500 all via e-wallet). I have written to support several times, be it live support or email support. Never got an answer. Also, I should always send an email to Accounting. Sent 6 times an email, no answer here either. To top it off, they banned me out of nowhere last week. Sorry but please do not deposit any money here! I've filed a complaint with Casino Guru, let's see if it does anything. But I advise everyone not to deposit money there, it's gone remember. Actually, I've always liked playing in the casino, and I've never had any problems paying out my money before... It's a shame
      • Good bonus program
      • Large selection of games
      • Pays no more money
      • Small casino, therefore limited liquidity
      • 3 years ago
      I'm awaiting for a withdrawal, tried to contact support for updates, the support is not working.
      Tried accesing my account which from yesturday I cannot.
      Tried sending email from the website, doesn't allow.
      Something is wrong and no one is answering.
      • 3 years ago
      I have already managed to withdraw €800 but it took about 3 weeks.
      This time I've been waiting since March 18th.
      Nobody answers my emails.
      And today I tried to enter the account and it does not allow.
      I've complained here before and they don't even respond.
      You are crossing all limits!!
      It's a terrible casino.

      • nothing positive
      • all negative
      • 3 years ago
      have been waiting for a pay out of 900 euros for 11 months! they blame ezeewallet but last month I was able convis them to return the money to the casino so i could change to astropay instead.
      and gess what still no money....
      what can i do ?
      • 3 years ago
      DO NOT DEPOSIT TO THIS CASINO!!!
      Thieves stole my deposits and refuses to pay out my winnings.
      Worst casino experience ever.
      Lies and cheats, no live support and when sending emails you need to wait months for a replay.
      Mindblown by their rating here.
      Worst casino ever
      • Lots of games, lots of game providers, fast and clear website.
      • no support, liers cheaters and thievies i have all the prints to prove it, they did not even care about the complaint against them here on casino guru and let it expired unresolved
      • 3 years ago
      (Correction or comment below...) Hands off!!!!!! No payout, live chat support keeps coming up with new excuses. This casino is not worth a deposit. I wonder how such a good rating came about here. ?????????!!!!!!!!!
      -- Addendum: The casino has finally paid out. Blame was always on third-party provider Mifinity. I received a promotional email from Mad Money C. bragging about Mifinity as a new payment system. For the umpteenth time I contacted live support with the argument that nothing could stand in the way of a payout. In addition, the note that their payment behavior was reported to Casinoguru. I received my payouts the following day. I personally have the impression that this casino has a very limited budget and only pays out after multiple and TARGETED requests.
      • 3 years ago
      I can only strongly advise every player not to deposit here. There are many other casinos that also pay out winnings. You are always put off if you get an answer after a few days. The casino lures with good bonus offers, the sales conditions are fair....all this is of no use if you don't get your winnings. How this casino can be rated as good is a mystery to me...no platform is allowed to advertise Mad Money. Casinos that don't want to pay out belong on the black list and should be blocked. Unfortunately, there are always portals for a positive
      be well paid. How you can award 6.1 points here is a mystery to me...that's definitely 6 points too many
      • Good bonuses
      • Bad support
      • No profit distribution
      • 3 years ago
      Just cheating.
      You shouldn't expect to get your winnings paid out in this casino. Again and again you are put off, either there are problems with the bank transfer or the holidays, which have lasted 1 month, are to blame for the lack of money. Support doesn't answer even when it starts to get critical. It's just unbelievable how you target your players here.
      Stay away from this casino!!!
      • Lack of support
      • Winnings are not paid out
      • lies over lies
      • 3 years ago
      This online casino strikes me as very strange. I signed up here about a month ago. Then I wanted to set my limits under responsible gaming... it said COMING SOON... so nothing could be set yet and I thought: No, let's do it. This casino just doesn't exist anymore for me...
      But I ALWAYS get ads from this casino, although I always make sure that I do NOT click on any ads when I register somewhere new... and I still get ads from this casino. I've also unsubscribed umpteen times now... but still get ads. Hello??? What shoud that?
      Well, because of this renewed advertising I went back to the site and wanted to try the limits again... Still COMING SOON!
      In earnest? That's not good... it really shouldn't be a problem to offer that. I don't play here and I advise everyone against it!!!
      • 3 years ago
      They have a good selection of games, but that is all really immaterial, as they don't pay out your winnings. They are more than happy to accept your deposit, but try getting what you won.....I am now waiting eight business days for a withdrawal of 500 euros winnings, well past their own stated three to five day withdrawal terms.
      I have contacted live chat twice, initially I was told by the chat operator I was in a queue ! to get my withdrawal payment, which I should receive in a few days, which was three days ago, and on the second occasion the connected chat operator did not respond at all.
      The chat bot suggested I email accounting@madmoney.com, which I did yesterday, but no response. Waste of time, waste of money, do not play here.
      • Goof selection of games
      • They do not pay your winnings.
      • 3 years ago
      As you can see from my complaint that I created they didn't even bother to answer. They don't pay nothing from your earnings and they tell you excuses all the time. And IF they pay you they will do it after 1-2 months probably. Stay away from this casino. No need to risk it.
      • They don't even bother to answer on delay withdrawals requests.
      • Poor customer service.
      • They don't pay!!
      • 3 years ago
      Except for deposits, nothing works at this casino.
      There are no ads, no game history, no bonus turnover at all and the support is practically non-existent. Carrier pigeons would be faster.
      • 3 years ago
      I made several deposits and received bonuses in August and ended up winning about the same amount as I deposited. I made 3 withdrawal requests. The first was rejected, the second and third were confirmed. BUT: No payment was made. I've been waiting for my money since August 12th. The casino has very poor communication, most emails are not answered at all, very rarely there is an answer, but only after many days.
      • Everything is fine until you want to withdraw your money
      • It can be said very simply: this casino does not pay out any money!
      • 3 years ago
      Beware of fraud! Withdrawals are not processed or are extremely delayed under obscure pretexts, even though the account is verified! No player protection, accounts cannot be blocked even after asking!
      • Fraud! No payments are made even though the account is verified.
      • No player protection; no self-exclusion possible.
      • 3 years ago
      Top casino bonuses in one place, sign up and start playing now. Play the best casino games online, wide selection of games. Quick Registration. 24/7 Customer Support.It’s a great casino
      • Great games
      • Easy platform
      • Easy deposits
      • Great bonuses
      • No negative
      • 3 years ago
      MadMoney Casino is where i turnover my first 50k PLN bonus,
      It's very cool casino because have good promotions, cool design and helpful support ;)
      • 3 years ago
      Scam Scam Scam. Stay away from this casino. If you win they will not pay you. I made a deposit without any bonus using Neteller and when I asked for my winnings they told me they had an issue with the withdrawal through Neteller and that it would be fixed in the following weeks. Of course their intention was for me to continue playing in hope I lose. When I requested my winnings through Bank Transfer they refused to pay me saying that I violated their Terms. Terms that allow the casino to take any player's winning at its discretion!
      Stay away from this casino, they are thieves. They stole from me 525 euro. The good reviews are definitely fake!
      • 3 years ago
      Excelent casino, fast withdrawalls, good games no lags or Crashs im recomend this casino
      • Fast withdrawalls and suport very friendly
      • Not have any point negative for mi
      • 4 years ago
      I am a fresh player on this site. Excellent customer service,very good games with a wide range and prompt replies in E mail. A variety of bonuses and bad g wins for me.Awaitimg for KYC and withdrawal. I will write again when the credited.
      • Variety of games
      • Friendly customer care
      • Big wins out of nowhere!!
      • 4 years ago
      I registered at the casino at the beginning of July 2022. I used my first deposit bonus. The conditions of the bonus included that the maximum payout could be 15X the bonus paid.
      I reached this maximum, then I continued to play with this money, and my balance went up to over 2000 euros.

      I initiated a withdraw, and then they asked for the necessary documents to prove my identity. In the meantime, they blocked my account, at first they didn't tell me for what reason. It later turned out that the day before (allegedly) someone tried to commit fraud, and since I also tried to pay with several cards (because the system did not accept it), their security system detected suspicious activity and investigated it.

      After three days they said that my account was reopened and I could play, make withdrawals, etc. I made my withdraw on 07.05 and it took 10 days for us to start the payment... But how... They said that since I won the amount from bonus money, they can transfer 500 euros per week. This was not true just because the bonus money is maximized based on the terms of the contract, as I mentioned earlier.
      After reopening my account, they limited my bets to a maximum of around 2-3 euros. It doesn't matter if I played in a live casino or on a slot machine. I couldn't even buy a bonus. They were afraid that I might win a bigger amount...

      So that money was already raw money, from which I went over 2,000 euros. I got the first payout and the rest I gambled back because the rest for my own health.

      Unfortunately, this casino is very cumbersome, it is extremely difficult to contact a competent person. He has indicated during our correspondence that he does not check his inbox 0/24 and he is very busy.
      For anyone who thinks logically, it becomes completely clear that this casino is trying to get the player to play back their money.
      Those of us who gamble know that this can easily happen.

      It's okay, it was tuition money for me to stop playing at this point even though I really like to play.

      Unfortunately, the result of the poorly regulated casino market in recent years is that almost anyone can open a casino and do whatever they want with the player.
      We players are left defenseless in a malfunctioning system.

      In the old system (around 2015), there were only a small number of such and similar casinos on the market. Then all of a sudden there were a lot of them.

      I don't recommend this casino to anyone unless you want to have a rough day. Stay away! Look for a normal casino where, if you win, you don't have to wait 10 days for the first installment of your winnings, and where they don't make you look stupid.

      I regret that we have reached this point in 2022, that they can actually do anything to us in the casinos under the Curacao license.

      Always read the general and bonus terms and conditions thoroughly. Good luck! I finished the game... I hope many more will follow my example, because there is no remedy against fake money streamers and unreliable casinos. (I'm not talking about the Mad Money casino here, but in general.)
      • Lots of games, lots of game providers, fast and clear website.
      • I wrote all the negatives in the review, it wouldn't fit here... Thank you for the great experience Mad Money casino!
      • 4 years ago
      Great casino, Klarna available again, nice contact throughout.
      • fast deposit and withdrawal system
      • very nice support
      • Great bonus program
      • extremely good selection of games
      • in theory VPN possible, i.e. German players can also play play & go or blue print, PLEASE CHECK WITH THE CASINO BEFORE
      • Chat not available 24 hours
      • Extremely long waiting times for payouts, currently 14 days and I'm still waiting.
      • 4 years ago
      Very bad casino.. no winnings possible.. no fun... unfortunately you only lose...

      Live chat is available and many payment methods.

      I got blocked again right away.
      • Live chat available
      • Many means of payment
      • RTP rate very low
      • No big wins possible
      • 4 years ago
      Mad Money Casino is an online casino games site.
      They have many different types of promotions and they have been around for a number of years.
      It loads directly.
      They don't have as many types of deposit methods as they did a few years ago, but this varies from country to country.
      The website overlay could be simpler.
      • Mad Money Casino is an online casino games site. They have many different types of promotions and they have been around for a number of years Country varies. The website overlay could be simpler.
      • 4 years ago
      I enjoy playing at Mad Money casino, because of his various exciting games powered by lots of software. Also they have a good welcome bonus offer.
      Super Friendly Chat support and very helpful.
      • 4 years ago
      VERY FRIENDLY LIVE AGENT

      MY FAVOURITE GAMES AND EASY TO NAVIGATE

      Siryiheller8@gmail.com
      • Than u Best support
      • 4 years ago
      Mad money casino is a website for online casino playing.
      They have many different types of promotions and they are excisting a few years now.
      It loads straight.
      They don't have so much types of deposit methods as a few years ago, but this is different from each country.
      The overlay of the website could be more easy.
      • Mad money casino is a website for online casino playing.They have many different types of promotions and they are excisting a few years now.It loads straight.
      • They don't have so much types of deposit methods as a few years ago, but this is different from each country.The overlay of the website could be more easy.
      • 4 years ago
      Very good fast site with many games. Very good fast site with many games available to many countries. Fast transactions, good bonuses!! As for me, one of the best casinos available in Poland, a very well-embraced team of operators always helps as the first privacy to this casino as for me it is the number 1 casino. najlepsze kasyno

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