HomeComplaintsWinbig21 Casino - The player's experiencing an unspecified issue.

Winbig21 Casino - The player's experiencing an unspecified issue.

Amount: $3,200

Winbig21 Casino
Safety Index:Low
Submitted: 23 May 2023 | Resolved : 12 Jun 2023
Resolved Our verdict

Case closed

RESOLVED

Case summary

10 months ago

The player's experiencing an unspecified issue with Winbig21 Casino. The complaint was resolved as the player received his pending withdrawal.

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11 months ago

They just keep coming up with excuses day after day

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11 months ago

Dear pipedoctor205,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Winbig21 Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

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11 months ago

I have a pay out or a withdrawal that's well over the time line and every day they come up with they having payout issues. I asked what you can't payout or what. I mean what is a person supposed to do or can contact to have not only this site but any site like this shutdown. I mean there no issues with them taking your deposit

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11 months ago

They still give excuses day by day of why my withdrawal hasn't been paid. Nothing to do with me or my account its always something to do with there department. This is a joke of site

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11 months ago

Hello pipedoctor205,

Since when is your withdrawal pending? Is your account verified and if yes, since when exactly?

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11 months ago

Since the 5 of this month, verified last month

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11 months ago

Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.

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11 months ago

I could be live my eyes today when I open my bitcoin wallet and saw these sorry sonofmfbitches had paid. Shock the hell out of me but they did. Want never play with them again only took forever and a day to get my money

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10 months ago

Dear pipedoctor205,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,


Casino.Guru

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