WildTornado Casino - Player would like to withdraw their funds.

Found this casino through your site. But when I started the funds, they told me that it was impossible to play from Russia. Wrote in support to withdraw funds. It's been 4 days and every day 1 reply, we are working on this issue.

Dear dxlive86,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for payment, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days before they submit a complaint. If you don’t receive your funds by then, please, let us know and we will try to help you. Thank you for your understanding.

Best regards,

Kristina

Conclusion made

Thank you for your reply, dxlive86. Do I understand correctly that you have already received your winnings? Can we now consider this complaint resolved?

Yes, I won, the issue is resolved.

Awesome news, dxlive86. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.