The player's withdrawal is delayed for over 2 weeks. The complaint was rejected as the player stopped responding.
Wild Pharao Casino - The player's withdrawal is delayed.
Amount: €1,000
Wild Pharao Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
0.8
Wild Pharao Casino has a Safety Index of 0.8, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Translation
I made a payout of 1000 € two weeks and had the opportunity to book the money back on the player account because it was not processed two weeks later it was processed so it was supposedly transferred over a week ago and the money is still not on the account and Christina only holds me out and gives no specific answers
Automatic translation:
Public
Public
2 years ago
Hello Sol74,
Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with Wild Pharao Casino. Allow me to ask you a few more question before we would move forward.
Was this your first withdrawal request in the casino? Since when is your account fully verified? Did you cancel the withdrawal or is it still pending? Did you contact the casino with this issue? If yes, what was their response?
Please forward any relevant screenshot or chat to nikolas.b@casino.guru.
Looking forward to your answer.
Regards,
Nick
