HomeComplaintsWild Casino - The player struggles to withdraw.

Wild Casino - The player struggles to withdraw.

Amount: €400

Wild Casino
Safety Index:Very low
Submitted: 11 Jul 2022 | Case closed : 25 Jul 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player struggles to withdraw due ongoing verification. The complaint was closed as the player stopped responding.

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Public
2 years ago

they are asking for info, that they cant ask. Just trying to avoid paying. Scam site stay away!

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Public
2 years ago

Hello Mikidimaikki,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Wild Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when exactly is the verification process ongoing? Which documents have been already approved and which ones not? When was the last time you spoke to the casino and what was it about?

Please note these requirements are very basic and requested in every single casino.

Looking forward to your answer.

Regards,

Nick

Public
Public
2 years ago

Dear Mikidimaikki,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

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Public
2 years ago

The complaint will be now closed for the above mentioned reason.

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