The player is complaining about a game not paying out the winnings. We rejected the complaint as the player didn't provide us any further answer.
VoodooDreams Casino - Player’s complaining about a game bug.
Amount: £120
VoodooDreams Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.6
VoodooDreams Casino has a Safety Index of 7.6, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
4 years ago
Public
Public
4 years ago
Dear Anthony,
Thank you very much for submitting your complaint. I’m very sorry but I don’t understand your problem completely. Are you experiencing some technical glitch in any of the casino games? Could you please specify the problem? I will be waiting for your reply patiently.
Best regards,
Nick
