The player from Hungary has been trying to get in touch with the casino for a month.
No replies to my e-mails!
Nothing happening for 1 month!
complaints@tumblewins.com is not working!
Dear Vartyi,
Thank you very much for submitting your complaint. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need more information. Could you please elaborate? Why do you need to get in touch with the casino?
I will be waiting for your reply patiently.
Best regards,
Kristina
Dear Kristina!
I deposited 30 EUR with 250% bonus!
After the wagering completed, my real balance was: 402 EUR
I requested the withdrawal: 26.10.2024.
Same day I have sent to kyc@tumblewins.com my all documents for verification!
My 402 EUR is still pending
(almost 1 month has gone), and nothing happened!No response my e-mails (i wrote 6 e-mails to the casino)
Thank you
Gabor