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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Complaint replies by Tomas Biscuit

English
Fair points, Oheyitsmikeb.Unfortunately, we can only help you if you don't sp... 1 year ago
Hello shapelyj, I’m truly sorry we couldn’t help you to resolve this case, bu... 1 year ago
Hello boksayka01,I'm glad to hear that your account was verified and you rece... 1 year ago
We've received a message from Tpatzz:Good morning I would like to update you ... 1 year ago
Dear elmat1,I'm glad to hear that the refund was granted and processed alread... 1 year ago
Dear kvehale123,I'm glad to hear that your issue has been resolved successful... 2 years ago
Thanks for the reply to Foggy Star Casino team. We've received also a reply f... 2 years ago
I have tried to contact the casino repeatedly but had no success. I'm afraid ... 2 years ago
I have tried to contact the casino repeatedly but had no success. I’m afraid ... 2 years ago
Thanks for the confirmation, thodirespect. Please note that opening multiple ... 2 years ago
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