Our team
NEXT

Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

ico_compl_waitingico_compl_waiting89
ico_compl_waitingico_compl_waiting
107
494
916

Complaint replies by Tomas Biscuit

English
Hello Tony82,thanks for confirming your issue got resolved, and you received ... 2 years ago
Iale,As per your request, we are now closing the complaint as ‘rejected’. We ... 2 years ago
Unfortunately, we’re rejecting this case because the player hasn’t responded ... 2 years ago
Hello Adrian,I apologize for the late reply. As there has still been no furth... 2 years ago
We would like to ask Monster Casino to reply by providing us with evidence of... 2 years ago
We would like to ask Bitcoza Casino to reply to this complaint. We are extend... 2 years ago
Dear Kellyjamie,I apologize, but since we haven’t received any response from ... 2 years ago
Hello Red1911,I will assist you with this complaint as well. Let me see how I... 2 years ago
Hello Red1911,I will assist you with your complaint from now on. Let me conta... 2 years ago
Hello Harpreet,I will assist you with the complaint from now on. I went throu... 2 years ago
Show More Complaint Replies (+10)
1...480 481 482...502
Go to pageof 502 pages
flash-message-news
Don’t miss any news from the gambling industry
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more