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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Complaint replies by Tomas Biscuit

English
I wish I could be of more help.Once again, If the casino were to confiscate y... 6 days ago
You wrote earlier:2. I make withdrawal of 20195 inr and they did not process ... 6 days ago
Thank you very much, claudiaHH, for providing the necessary information. I wi... 6 days ago
Dear alment198703,I checked my inbox, however, there was no video file in the... 6 days ago
Thank you very much, kassan7, for providing the necessary information. I will... 6 days ago
Thanks for your reply.I apologize for not replying sooner.From the evidence y... 6 days ago
Dear landchobbies4u,We are extending the timer by 7 days. Please, be aware th... 6 days ago
Dear dimahannaobronov,We are extending the timer by 7 days. Please, be aware ... 6 days ago
Dear amarianmihail,We are extending the timer by 7 days. Please, be aware tha... 6 days ago
Dear marianamarques904,We are extending the timer by 7 days. Please, be aware... 6 days ago
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