The player from India reports that their account is blocked without any reason and is requesting assistance to unblock it and withdraw their funds.
RoyalJeet Casino - Player's account is closed without explanation.
Amount: 20,195 INR
RoyalJeet Casino
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Case opened
Current status
Waiting for Casino Guru to reply
4d 3h 8m 32s
Case summary
3 days ago
Public
Public
4 days ago
My account they are blocked without any reason, please help me to unblock and withdraw my amount
Public
Public
3 days ago
Dear yprasanthgopi,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with RoyalJeet Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please advise how long were you a player of the casino and when exactly your account was blocked?
- How did you learn about your account being blocked?
- What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
- Did you achieve your current balance with the help of a bonus?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Casino Guru is examining the case
