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Peter Matúška

Casino Data Team Lead & Complaint Specialist

Peter leads Casino Data Team and takes care that all casino data is in a good shape. He has started in Casino Guru as a Casino Analyst and was dividing his days in between caring for our newest employees’ needs and attending users seeking help with their online casino complaints. Previously, he used to work in the English and Swiss gastronomy/hospitability sectors for several years. So, Peter has plenty of experience dealing with people and getting them exactly what they need.

In his free time, Peter is a connoisseur of the latest technologies. He also particularly enjoys traveling and discovering foreign cultures, as one can gather from his past work experience. But his little boy takes up most of his time nowadays.

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Complaint replies by Peter Matúška

English
Thank you Orietta. I will now mark the complaint as 'resolved' in our system.... 4 years ago
Hi Pera, Thank you for the reply. I will make a note about the customer ... 4 years ago
Hi Justin,Thank you for the reply. I understand your frustration, but I can't... 4 years ago
Hi Kyle,I understand your frustration, but as I mentioned before I can't pena... 4 years ago
The player informed us by email her complaint was resolved. Dear Anna Li... 4 years ago
Dear Michael,The casino provided relevant evidence that you broke the Bonus T... 4 years ago
Hi Angela,Thank you for using the Casino Guru complaint resolution center. We... 4 years ago
OK Halil,Let me know when you have news. Since we haven’t received any respon... 4 years ago
Since we haven’t received any response from the casino regarding the issue, w... 4 years ago
Unfortunately, we’re rejecting this complaint because the player stopped resp... 4 years ago
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