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Peter Matúška

Casino Data Team Lead & Complaint Specialist

Peter leads Casino Data Team and takes care that all casino data is in a good shape. He has started in Casino Guru as a Casino Analyst and was dividing his days in between caring for our newest employees’ needs and attending users seeking help with their online casino complaints. Previously, he used to work in the English and Swiss gastronomy/hospitability sectors for several years. So, Peter has plenty of experience dealing with people and getting them exactly what they need.

In his free time, Peter is a connoisseur of the latest technologies. He also particularly enjoys traveling and discovering foreign cultures, as one can gather from his past work experience. But his little boy takes up most of his time nowadays.

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Complaint replies by Peter Matúška

English
Unfortunately, we disagree with the casino's decision and consider it to be a... 4 years ago
Thank you Casinoin for the evidence provided. Dear Atte, based on the evidenc... 4 years ago
Thank you Yvonne for your reply 🙂. I'm glad to hear that your issue got reso... 4 years ago
Since the player stopped responding, we are rejecting the complaint. 4 years ago
Since the casino failed to reply despite the reopen request, the status of th... 4 years ago
Hi Michael,I asked the casino for more evidence to support its claims. I rece... 4 years ago
Thank you La Fiesta Casino for the reply. Helga, I looked at your game histor... 4 years ago
Hi Ersin,Since the casino stopped responding to the complaint, I will have to... 4 years ago
Hi Mophet,That's good news. I'm glad to hear you got your deposit back. I wil... 4 years ago
Hi Amy, I tried to ask for more information from the casino here and by Skype... 4 years ago
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