The player’s account was permanently closed. The player requires an overview of his deposits and withdrawals. The issue was successfully resolved and the player received the requested data.
Dublinbet Casino - Player’s account was closed, but the player requires an overview of his deposits and withdrawals.
Amount: ??
Dublinbet Casino
Safety Index:Below averageSafety Index
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Resolved
Our verdict
Case closed
RESOLVED
Case summary
4 years ago
Public
Public
4 years ago
Translation
Hi there,
I would like to receive an overview of my deposits and withdrawals in euros from the Dublinbet Casino during my registration there. My account has been closed so I cannot do this query myself.
After contacting Dublinbet, I was informed that this would not be possible. Every other casino had sent me the data without hesitation.
How do I get my data from Dublinbet? Could anyone help me, please?
Thank you very much
Andreas
Automatic translation:
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4 years ago
Hi Andreas,
Thank you for contacting Casino Guru. I’m sorry to hear about your bad experience. I looked at the emails you exchanged with the casino. In the last email, the casino rep informed you they would provide you with the overview of your lifetime deposits and withdrawals in the casino. Did they eventually send it to you?
Best regards,
Peter
Public
Public
4 years ago
Translation
Hi Peter,
Thank you for your support.
Unfortunately I have not received any data from Dublinbet and I need the evaluation.
Please continue to support me in requesting my evaluation.
Thank you and best regards
Andreas Brandt
Edited
Automatic translation:
Public
Public
4 years ago
Hi Andreas,
Thank you for the update. I will contact the casino now and we will see how they respond.
Public
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4 years ago
Translation
Hi Peter,
thank you for the effort in my matter.
Sincerely yours
Andreas Brandt
Edited
Automatic translation:
Public
Public
4 years ago
We would like to ask the Dublinbet Casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may affect its rating.
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