The player has been waiting for his withdrawal for about two weeks. The complaint was successfully resolved.
Maneki Casino - Player's withdrawal has been delayed.
Amount: €2,000
Maneki Casino
Safety Index:HighSafety Index
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Resolved
Our verdict
Case closed
RESOLVED
Case summary
4 years ago
Public
Public
4 years ago
Translation
I've been waiting for 2 weeks for my payment and has not even been processed a cheek !!!!!
Hello I have verified my account and the account was confirmed on January 8th. I pressed the payout on the same day and wrote several times with the Servive it was always called it is being processed now I have been waiting for over a week I do not know any further or I have to make it public.
Automatic translation:
Public
Public
4 years ago
Dear Kevin,
Thank you for contacting Casino Guru and bringing this issue to our attention. I have merged both your complaints to this one. I’m sorry to hear that your withdrawal has been delayed. It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. It may take some time before your money appears in your account, especially if it’s your first withdrawal or you’re withdrawing a bigger amount of money. That’s why we advise players to be patient. I recommend you wait one more week and let us know if you received your money. If not, we will contact the casino and try to find a solution.
Best regards,
Peter
