Winorama Casino - Player is experiencing difficulties with his withdrawal.

Good morning, I have a problem with a winorama withdrawal. I have a pending withdrawal of 251 euros and they continue to ask me for the Iban, which I have already sent along with all the other documents. How can I do?

Thank you

Dear Fabio,

Thank you for contacting Casino Guru and letting us help you. It is a common procedure for casinos to check every detail to make sure they are sending the money to the right person. It seems that the casino has a strict verification process, but it's not unusual. I recommend you contact the casino and find out what documents exactly are required and provide them in best possible quality and as soon as possible. If all the data is correct, there should be no reason for the casino to delay your withdrawal any further. Please let us know if this advice was helpful.

Best regards,

Peter

They also sent me an email in which they say the el Iban documents have received them

Will I be able to have my win credited? Or do I have to report it?

Hi Fabio,

Thank you for the update. I recommend you wait for a few days and see if the verification was successful. The casino may also ask for more documents. When it's finished, you should receive your winnings within two days. Please keep me updated on the progress.

But I've already sent all the documents. I don't understand.

I then won by 2000 euros on beat in game on Friday morning. On Tuesday there was the bank transfer.

Cmnq stupid me who played winorama.

I played there because after the win I excluded myself from online aams casinos

I have looked now on the site and the withdrawal is always pending.

Finally I received the email that the withdrawal is successful and in fact on the withdrawals in progress it is no longer visible.

Hi Fabio, 

That's good news. Let me know if you received the money. 

Of course, I will look at the weekend to see if they have arrived

Good morning, finally after a thousand emails, even if not very polite🤭🤭🤭, the money has arrived.

Hi Fabio,

It's great to hear you received your money. Thanks for cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. 

Best regards,

Peter