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Michal Vicente

Casino Analyst & Complaint Specialist

Michal works as a Casino Analyst & Complaint Specialist at Casino Guru, dedicating his time to find online casinos for our database, enhance existing entries on the site, and assist players with their concerns. He joined the company immediately after completing school.

Michal pursued studies in ecology and biodiversity protection and has worked as a ski instructor, ropeway instructor, and farm worker in Scotland. Beyond his professional life, Michal is passionate about team sports, loves animals and nature, enjoys playing board and video games, and is currently learning the Norwegian language.

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Complaint replies by Michal Vicente

English
Dear everyone, Following further discussions with the casino representatives,... 2 weeks ago
I have tried to contact the casino repeatedly but had no success. I'm afraid ... 3 weeks ago
Dear Juan2287, As I have mentioned in my previous replies, there are certain ... 3 weeks ago
Dear Marti89,We're glad to hear that your issue has been resolved. We'll go a... 4 weeks ago
I have tried to contact the casino repeatedly but had no success. I'm afraid ... 4 weeks ago
I have tried to contact the casino repeatedly but had no success. I'm afraid ... 4 weeks ago
I have tried to contact the casino repeatedly but had no success. I’m afraid ... 4 weeks ago
Dear w16264370,Unfortunately, I have to inform you that we can not help you w... 1 month ago
Dear maine513, Unfortunately, I have to inform you that we did not come to an... 1 month ago
Unfortunately, the player has not responded to our messages and questions. Co... 1 month ago
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