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Michal Vicente

Casino Analyst & Complaint Specialist

Michal works as a Casino Analyst & Complaint Specialist at Casino Guru, dedicating his time to find online casinos for our database, enhance existing entries on the site, and assist players with their concerns. He joined the company immediately after completing school.

Michal pursued studies in ecology and biodiversity protection and has worked as a ski instructor, ropeway instructor, and farm worker in Scotland. Beyond his professional life, Michal is passionate about team sports, loves animals and nature, enjoys playing board and video games, and is currently learning the Norwegian language.

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Complaint replies by Michal Vicente

English
Dear xxzoulexx2, Here is the information I was able to gather, with the help ... 6 days ago
Dear minfagluy,I am trying to reach the casino internally, outside of this th... 1 week ago
Hello Haze13121993,My name is Michal and I will be assisting you with your ca... 1 week ago
Dear Spinoli,Let me point out that when a player requests self-exclusion due ... 1 week ago
Dear claudiaHH,We're happy to hear that your issue has been resolved, and we'... 1 week ago
Unfortunately, the player has not responded to our messages and questions. Co... 1 week ago
I have tried to contact the casino repeatedly but had no success. I'm afraid ... 1 week ago
Dear H3ckm3k, Unfortunately, the fact that the payments are going through a 3... 1 week ago
Dear jdua,The evidence I was able to review shows that your last deposit in t... 1 week ago
Dear Duma666,I have tried to contact the casino repeatedly but had no success... 1 week ago
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