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Michal Vicente

Casino Analyst & Complaint Specialist

Michal works as a Casino Analyst & Complaint Specialist at Casino Guru, dedicating his time to find online casinos for our database, enhance existing entries on the site, and assist players with their concerns. He joined the company immediately after completing school.

Michal pursued studies in ecology and biodiversity protection and has worked as a ski instructor, ropeway instructor, and farm worker in Scotland. Beyond his professional life, Michal is passionate about team sports, loves animals and nature, enjoys playing board and video games, and is currently learning the Norwegian language.

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Complaint replies by Michal Vicente

English
Hello Bowfinger22,My name is Michal and I will be assisting you with your cas... 18 hours ago
Hello Philly35,My name is Michal and I will be assisting you with your case. ... 20 hours ago
Dear D1989, Can you confirm for me when exactly did you make the first self-e... 2 days ago
Dear Casino Days, Could you provide us with all of the chatlogs, mainly the p... 2 days ago
Dear fowi30, I have been informed by the casino that the withdrawals are comp... 2 days ago
The casino said that there were different data used for registration and for ... 2 days ago
Dear bonleygalaxy,We're happy to hear that your issue has been resolved, and ... 2 days ago
Dear 1Bet Casino,The player had provided a screenshot of the email, sent to t... 2 days ago
Dear Nick and Sunrise Slots, Due to the circumstances regarding the payer's p... 2 days ago
Dear Hot.Bet Casino, Did you have a chance to look at the email provided by t... 2 days ago
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