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Michal Vicente

Casino Analyst & Complaint Specialist

Michal works as a Casino Analyst & Complaint Specialist at Casino Guru, dedicating his time to find online casinos for our database, enhance existing entries on the site, and assist players with their concerns. He joined the company immediately after completing school.

Michal pursued studies in ecology and biodiversity protection and has worked as a ski instructor, ropeway instructor, and farm worker in Scotland. Beyond his professional life, Michal is passionate about team sports, loves animals and nature, enjoys playing board and video games, and is currently learning the Norwegian language.

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Complaint replies by Michal Vicente

English
Dear milasun, Can you confirm the account closure? Also, when exactly did you... 1 hour ago
Dear bonleygalaxy, Can you confirm the casino's statement? 21 hours ago
Unfortunately, the player has not responded to our messages and questions. Co... 21 hours ago
Dear Kati09, I apologize, could you send me the emails where you mention gamb... 22 hours ago
Dear Fairspin Casino, Can you provide me with proof that would support your s... 2 days ago
Dear Ybets Casino, We are looking forward to your reply. Please, keep us info... 2 days ago
Dear Hatchkler, The fact that the streamers provide such information does not... 2 days ago
Dear Blerko, I am trying to reach the casino outside of this thread. I will l... 2 days ago
Dear xSerious169, I am reaching out to the casino externally, I will let you ... 2 days ago
Hello Mickstar,My name is Michal and I will be assisting you with your case. ... 2 days ago
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