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Michal Vicente

Casino Analyst & Complaint Specialist

Michal works as a Casino Analyst & Complaint Specialist at Casino Guru, dedicating his time to find online casinos for our database, enhance existing entries on the site, and assist players with their concerns. He joined the company immediately after completing school.

Michal pursued studies in ecology and biodiversity protection and has worked as a ski instructor, ropeway instructor, and farm worker in Scotland. Beyond his professional life, Michal is passionate about team sports, loves animals and nature, enjoys playing board and video games, and is currently learning the Norwegian language.

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Complaint replies by Michal Vicente

English
Dear O3nur94, We hope this finds you well. We would like to ask you to provid... 2 hours ago
To put it bluntly, the fact that your site is not able to receive emails from... 14 hours ago
Dear luvanava,Although your message from the 1st of May could be taken as a s... 15 hours ago
We would like to ask the casino to reply to this complaint. We are extending ... 16 hours ago
Hello imachan,My name is Michal and I will be assisting you with your case. I... 18 hours ago
Thank you for the update. I will be waiting for your message. 19 hours ago
Dear zcrypton005,I am sorry to inform you that I will not be able to help you... 19 hours ago
Dear dudasrobi11,I am trying toreach a casino representative internally, outs... 22 hours ago
Dear Tiki Casino, Could you update us on the payment situation? 22 hours ago
Hello charlie631122,My name is Michal and I will be assisting you with your c... 2 days ago
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