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Michal Vicente

Casino Analyst & Complaint Specialist

Michal works as a Casino Analyst & Complaint Specialist at Casino Guru, dedicating his time to find online casinos for our database, enhance existing entries on the site, and assist players with their concerns. He joined the company immediately after completing school.

Michal pursued studies in ecology and biodiversity protection and has worked as a ski instructor, ropeway instructor, and farm worker in Scotland. Beyond his professional life, Michal is passionate about team sports, loves animals and nature, enjoys playing board and video games, and is currently learning the Norwegian language.

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Complaint replies by Michal Vicente

English
Dear 24Slots Casino, Thank you for informing us. We are waiting for your upda... 3 days ago
Dear xxzoulexx2, Here is the information I was able to gather, with the help ... 3 days ago
Dear minfagluy,I am trying to reach the casino internally, outside of this th... 4 days ago
Hello Haze13121993,My name is Michal and I will be assisting you with your ca... 4 days ago
Dear RoyalistPlay Casino, I understand that there is a certain timeframe need... 6 days ago
Dear pichulin1, I was informed by the casino that you were suspected of oppos... 6 days ago
Dear Spinoli,Let me point out that when a player requests self-exclusion due ... 6 days ago
Dear PalmSlots Casino, Let me point out that when a player requests self-excl... 6 days ago
We would like to ask the casino to reply to this complaint. We are extending ... 1 week ago
Dear xxcc86,We are extending the timer by 7 days. Please, be aware that in ca... 1 week ago
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