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Michal Vicente

Casino Analyst & Complaint Specialist

Michal works as a Casino Analyst & Complaint Specialist at Casino Guru, dedicating his time to find online casinos for our database, enhance existing entries on the site, and assist players with their concerns. He joined the company immediately after completing school.

Michal pursued studies in ecology and biodiversity protection and has worked as a ski instructor, ropeway instructor, and farm worker in Scotland. Beyond his professional life, Michal is passionate about team sports, loves animals and nature, enjoys playing board and video games, and is currently learning the Norwegian language.

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Complaint replies by Michal Vicente

English
Dear Hatchkler, First of all, it is important to mention that if we are talki... 5 days ago
Dear Suprio,We are extending the timer by 7 days. Please, be aware that in ca... 6 days ago
Dear Platincasino, We will be patiently waiting for your updates. 6 days ago
Thank you, RoyalistPlay Casino for the clarification of the process. Can you ... 6 days ago
Dear O3nur94, Thank you for the update.I will be now closing the complaint as... 6 days ago
Hello Juan2287,My name is Michal and I will be assisting you with your case. ... 6 days ago
We would like to ask the casino to reply to this complaint. We are extending ... 1 week ago
Dear H3ckm3k,I understand, and I have my fingers crossed that everything will... 1 week ago
Dear syne5, While the casino is answering in time and actively trying to solv... 1 week ago
We would like to ask the casino to reply to this complaint. We are extending ... 1 week ago
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