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I attach to you the screenshots again,as you can see the recording happened on 19/9 and the limits were supposed to be active because when I clicked to adjust them in the video it said that they were locked as you can see and I could only adjust them to another limit 24 hours later.
I know it’s not possible for you to show me the proof that they sent you but I think that the casino is clearly lying here,they admitted at first that they have a problem with their limits and then they changed their story.
Its the second time that I have come across a casino that is lying in their proof and the first time I had the screenshots to prove that as I have the recording now which clearly show the money in my account and me going to the limits so that the page refreshes and showing that the limit is already there and set,I don’t understand how can you not see that.
If you need the screen recording again let me know.
I hope that there will be a fair judgement here.


I attach to you the screenshots again,as you can see the recording happened on 19/9 and the limits were supposed to be active because when I clicked to adjust them in the video it said that they were locked as you can see and I could only adjust them to another limit 24 hours later.
I know it’s not possible for you to show me the proof that they sent you but I think that the casino is clearly lying here,they admitted at first that they have a problem with their limits and then they changed their story.
Its the second time that I have come across a casino that is lying in their proof and the first time I had the screenshots to prove that as I have the recording now which clearly show the money in my account and me going to the limits so that the page refreshes and showing that the limit is already there and set,I don’t understand how can you not see that.
If you need the screen recording again let me know.
I hope that there will be a fair judgement here.