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Michal Vicente

Casino Analyst & Complaint Specialist

Michal works as a Casino Analyst & Complaint Specialist at Casino Guru, dedicating his time to find online casinos for our database, enhance existing entries on the site, and assist players with their concerns. He joined the company immediately after completing school.

Michal pursued studies in ecology and biodiversity protection and has worked as a ski instructor, ropeway instructor, and farm worker in Scotland. Beyond his professional life, Michal is passionate about team sports, loves animals and nature, enjoys playing board and video games, and is currently learning the Norwegian language.

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Complaint replies by Michal Vicente

English
We would like to ask the casino to reply to this complaint. We are extending ... yesterday
We would like to ask the casino to reply to this complaint. We are extending ... yesterday
Dear Hot.Bet Casino, As soon as you acknowledged the self-exclusion request f... 2 days ago
Dear Micia73, When exactly did you make the deposit after your self-exclusion... 2 days ago
Dear Alineb1991, Can you comment on the fact that you have made more money th... 2 days ago
Dear Velobet Casino, Do I understand correctly that the user created another ... 2 days ago
Dear syne5, Can you tell me what is the situation with the refund that the ca... 2 days ago
Dear Stayfrosty94, From my point of view, there is nothing to be solved here ... 2 days ago
Dear meromeco2017,We are extending the timer by 7 days. Please, be aware that... 2 days ago
Dear Hatchkler, First and foremost, let me mention that sometimes, less is mo... 2 days ago
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