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Michal Vicente

Casino Analyst & Complaint Specialist

Michal works as a Casino Analyst & Complaint Specialist at Casino Guru, dedicating his time to find online casinos for our database, enhance existing entries on the site, and assist players with their concerns. He joined the company immediately after completing school.

Michal pursued studies in ecology and biodiversity protection and has worked as a ski instructor, ropeway instructor, and farm worker in Scotland. Beyond his professional life, Michal is passionate about team sports, loves animals and nature, enjoys playing board and video games, and is currently learning the Norwegian language.

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Complaint replies by Michal Vicente

English
Dear lolseinsohn,We're glad to hear that your issue has been resolved. We'll ... yesterday
Dear zeninosilla,Would it be possible for you to see the amount of deposits f... yesterday
Dear Kati09, Could you send me the email from the 31st of July as an attachme... yesterday
Please, everyone, keep me in the loop with any and all updates. yesterday
Unfortunately, the player has not responded to our messages and questions. Co... yesterday
Unfortunately, the player has not responded to our messages and questions. Co... yesterday
I have tried to contact the casino repeatedly but had no success. I'm afraid ... yesterday
Dear imachan,We are extending the timer by 7 days. Please, be aware that in c... yesterday
Thank you for letting me know. I will be waiting for further updates. 2 days ago
I have tried to contact the casino repeatedly but had no success. I’m afraid ... 2 days ago
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