The player from Australia had his bonus winnings vanished from the account. We rejected the complaint because the player didn't respond to our messages and questions.
I just registered I played for few hrs I ended up winning 900 but when I wanted to withdraw I pressed cancel bonus and it took all my money what the fuck bonus I played that from the start how long does bonus last this is the worst site ever
They stole 850 from me
Dear Con,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Which exact bonus you have redeemed when depositing funds in to your account? Why you have pressed "cancel bonus"? By cancelling the bonus before the wagering requirements were met, you cancel bonus, but all the winnings accumulated with it as well. Thank you in advance for your reply. I hope, we will be able to help you resolving this case as soon as possible.
Best regards,
Petronela