The player struggles to verify as it takes too long. The complaint was closed as the player stopped responding.
They say it will take 60-90 days to process verification documents an issue my payment. But if I make a deposit it will only take them 7-10 days. Blackmailing me over my withdrawal. BS..
Hello Bullfrog_0791,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Sxvegas Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise since when exactly is the verification process ongoing? Which documents have been already approved and which ones not? When was the last time you spoke to the casino and what was it about?
Please note that the verification process may take up to 14 days after sending in all the requested documents.
Looking forward to your answer.
Regards,
Nick
Can you please forward your communication with the casino to nikolas.b@casino.guru? Is there any update regarding the verification?