The player from Germany had the winnings confiscated by the casino. We rejected the complaint because the player didn't respond to our messages and questions.
Casino left behind. Cancellation of withdrawal. ... I didn't get the money paid out .. Greetings Desiree
Dear desi00,
Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem in order to help you. Would you be so kind and provide more details about what happened? Did the casino confiscate your winnings?
I will be waiting for your reply patiently.
Best regards,
Kristina
Thank you desi00, however, I still don't know what the problem is. Could you please clarify the situation? I won't be able to help you without more details about the issue. Have your winnings been confiscated? Or are you experiencing problems with withdrawing your winnings?