The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All25,664Opened877Unresolved3,293Resolved7,393Rejected14,101
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for player to reply

6d 23h 5m 1s

Disputed amount: €110

RTbet Casino - Player's withdrawal is delayed.

RTbet Casino
 Submitted: 24 Apr 2025
Opened Current status

Waiting for a delayed payment

5d 17h 30m 39s

Disputed amount: £500

7GOLD Casino - Withdrawal of player's winnings has been delayed.

7GOLD Casino
 Submitted: 24 Apr 2025
Opened Current status

Waiting for Casino Guru to reply

6d 23h 42m 9s

Disputed amount: €500

Spinrollz Casino - Player's withdrawal has been delayed.

Spinrollz Casino
 Submitted: 24 Apr 2025
Opened Current status

Waiting for a delayed payment

13d 15h 52m 7s

Disputed amount: €30,000

RoboCat Casino - Player’s withdrawal has been delayed.

RoboCat Casino
 Submitted: 24 Apr 2025
Opened Current status

Waiting for player to reply

6d 22h 58m 59s

Disputed amount: €220

Spinsy Casino - Player’s withdrawal is delayed.

Spinsy Casino
 Submitted: 24 Apr 2025
Opened Current status

Waiting for player to reply

6d 22h 55m 57s

Disputed amount: 9,000 CHF

Hornetbet Casino - Player's account has been closed.

Hornetbet Casino
 Submitted: 24 Apr 2025
Opened Current status

Waiting for Casino Guru to reply

6d 20h 37m 53s

Disputed amount: €1,525

RoboCat Casino - Player’s account remains active despite self-exclusion request.

RoboCat Casino
 Submitted: 24 Apr 2025
Opened Current status

Waiting for a delayed payment

4d 12h 56m 44s

Disputed amount: €1,500

SG Casino - Player believes that their withdrawal has been delayed.

SG Casino
 Submitted: 24 Apr 2025
Opened Current status

Waiting for a delayed payment

3d 11h 28m 30s

Disputed amount: A$1,300

AllySpin Casino - Withdrawal of player's winnings has been delayed.

AllySpin Casino
 Submitted: 23 Apr 2025
Opened Current status

Waiting for a delayed payment

9d 11h 22m 8s

Disputed amount: Can$9,500

Betovo Casino - Player’s withdrawal has been delayed.

Betovo Casino
 Submitted: 23 Apr 2025
Show more complaints (+10)
Showing 1 - 10 of 25,664 complaints
1 2...2,567
Go to pageof 2,567 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news