HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,225Opened879Not solved4,803Solved11,403Rejected22,140
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for player to reply

6d 23h 59m 38s

Disputed amount: €900

Ybets Casino - Player’s withdrawal request is delayed.

Ybets Casino
Safety Index:High Submitted: 31 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 23h 50m 26s

Disputed amount: ??

Bets.io Casino - Player’s account has been closed without explanation.

Bets.io Casino
Safety Index:Above average Submitted: 31 Dec 2024
Case opened Current status

Waiting for player to reply

6d 23h 40m 27s

Disputed amount: €1,500

Vegasino Casino - Player's withdrawal is delayed.

Vegasino Casino
Safety Index:High Submitted: 31 Dec 2024
Case opened Current status

Waiting for player to reply

6d 23h 20m 33s

Disputed amount: 90,000 INR

Dafabet Casino - Player's withdrawals are delayed and account not verified.

Dafabet Casino
Safety Index:Above average Submitted: 31 Dec 2024
Case opened Current status

Waiting for player to reply

6d 23h 27m 3s

Disputed amount: 4,000 zł

HitNSpin Casino - Player’s account has been blocked and winnings confiscated.

HitNSpin Casino
Safety Index:Very high Submitted: 31 Dec 2024
Case opened Current status

Waiting for player to reply

29d 23h 15m 21s

Disputed amount: 8,000 INR

BC.Game Casino - Player’s deposits were not credited.

BC.Game Casino
Safety Index:Above average Submitted: 31 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 23h 26m 57s

Disputed amount: £10,000

Jokabet Casino - Player faces issues with deposit restrictions.

Jokabet Casino
Safety Index:High Submitted: 30 Dec 2024
Case opened Current status

Waiting for player to reply

6d 21h 59m 22s

Disputed amount: 11,000 ฿

Winning Kings Casino - Player's account has been closed, losing all deposits.

Winning Kings Casino
Safety Index:High Submitted: 30 Dec 2024
Case opened Current status

Waiting for a delayed payment

8d 12h 27m 32s

Disputed amount: $350

Eurobet.it Casino - Withdrawal of player's winnings has been delayed.

Eurobet.it Casino
Safety Index:Very high Submitted: 30 Dec 2024
Case opened Current status

Waiting for player to reply

6d 22h 10m 50s

Disputed amount: $1,791,939 CLP

JugaBet Casino - Player's account is restricted with delayed verification.

JugaBet Casino
Safety Index:Above average Submitted: 30 Dec 2024
Show more complaints (+10)
Showing 1 - 10 of 39,225 complaints
1 2...3,923
Go to pageof 3,923 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news