HomeOnline casinosNovibet Casino review
Novibet Casino review
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Show all (22)
  • Skrill
  • Neteller
  • PaysafeCard
  • Mastercard
  • VISA
  • Maestro
  • AstroPay
  • Santander
Comercial de Juegos de la Frontera, S.A. de C.V.
2022
> $20,000,000
  • mxMexico (Unverifiable)
OverviewBonusesUser reviews27Safety Index explainedDiscussion28Payment methods22
Recommended casinos for you
Stake Casino Logo
1.Stake Casino
Guru choice
Real Prize Casino Logo
2.Real Prize Casino
Great customer support
Funrize Casino Logo
3.Funrize Casino
Live chat available 24/7
Show more

Novibet Casino Review

Novibet Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.

Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Novibet Casino has an Above average Safety Index of 7.1, making it a viable choice for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Continue reading our Novibet Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Safety Index – Novibet Casino fairness and safety

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of Novibet Casino, we have looked closely into the Terms and Conditions of Novibet Casino and reviewed them. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, as we discovered some serious issues with fairness of this casino's T&Cs, we advise seeking a casino with fairer T&Cs or at least approaching this casino with caution.

Considering our estimates and the factual data we have collected, Novibet Casino appears to be a very large online casino. This casino has a low value of denied payouts in player complaints with respect to its size. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

To our knowledge, Novibet Casino is absent from any significant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

On the whole, also considering other contributing factors in our assessment, Novibet Casino has achieved a Safety Index of 7.1, which is classified as Above average. This makes it an acceptable option for some players, but there are better casinos for players who value a fair and safe environment in online gambling.

Note: Novibet Casino is linked to 2 other online casinos, based on the information we've collected. The Safety Index of Novibet Casino takes into account the qualities of all the interconnected online casinos.

T&Cs of Novibet Casino evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Novibet Casino to be unfair.

Note: You can find our specific findings from the T&Cs evaluation here.

Novibet Casino player complaints

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We currently have 30 complaints about this casino in our database. Because of these complaints, we've given this casino 5,185 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Novibet Casino user reviews and feedback

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

Based on the 40 user reviews of Novibet Casino in our database, it has a Good User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Company information and licenses of Novibet Casino

Novibet Casino has estimated annual revenues higher than $20,000,000. Based on the categorization we use, this makes it a medium-sized online casino.

Novibet Casino holds a gambling license in Mexico.

Withdrawal limits, win limits, and payment method options

Novibet Casino supports 22 payment methods. This includes: Skrill, Neteller, PaysafeCard, VISA, Mastercard, Maestro, AstroPay, ApplePay, Santander, Skrill 1-Tap, Afirme, Banco Azteca, Banorte, Scotiabank, HSBC, SafetyPay, PayCash, Mercado Pago, OXXO, BBVA, Openpay, SPEI.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
Unspecified or no withdrawal limit MXN 6,000,000 per spin
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. Languages and customer support options available at Novibet Casino are displayed in the table below.

Language Website Customer support Live chat
English Yes Yes Yes
Spanish Yes Yes Yes

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Novibet Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Novibet Casino has an average customer support.

Casino games and slots available at Novibet Casino

Novibet Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

The casino's game library includes titles from 123 providers. This includes NetEnt, Novomatic, Nolimit City, Playtech, TaDa Gaming, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Big Time Gaming, Scientific Games (SG Digital), Playson, Nextgen Gaming, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, BGaming, Endorphina, Wazdan, Lightning Box, Red Rake Gaming, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Realistic Games, Relax Gaming, Betgames, Inspired Gaming, Jelly, FBM Digital Systems., Boldplay, Fantasma Games, Bluberi Gaming, Platipus, S Gaming, Indigo Magic, Wizard games, Trusty Gaming, Spinmatic, Boomerang Studios, Spadegaming, Powderkeg Studios, G Games, Betixon, Aviatrix, Elbet, NetGaming, Armadillo Studios, The Ear Casino, Revolver Gaming, Religa, Bragg Gaming, Mascot Gaming, Spinoro, Amusnet, PGsoft (Pocket Games Soft), Reel Play, Real Dealer Studios, Atomic Slot Lab, Slot Factory, NazionaleElettronica, MGA, OctoPlay, Skywind Group, King Show Games, Caleta Gaming, Highlight Games, Esa Gaming, Kitsune Studios, LiveG24, Fat Panda, CT Interactive, Games Global, Gaming Realms, Light & Wonder, Spinberry, 4ThePlayer, Playnetic, 7777 gaming, Smartsoft Gaming, Origins (playtech), Gamanza, Swintt, Backseat Gaming, Shuffle Master, BF Games, Ace Roll, Spribe, Gamomat, Everi, Expanse Studios, Arcadem, Spearhead Studios, NowNow Gaming, Zeus Play, Gaming Corps, Leap Gaming, Ortiz, Fun Fiesta, JVL, Kajot, Synot Games, Hölle games, Stakelogic, Fazi, Retro Gaming, Zitro, Air Dice, Kalamba Games, Animak Gaming, Playzia, Storm Gaming, Triple Cherry, Hacksaw Gaming, EURASIAN (EA) Gaming, Ruby Play.

Bonuses and codes offered by Novibet Casino

Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.

Currently, our database has the following bonus from Novibet Casino:

  • 100% up to Mex$20,000 and 500 extra spins

Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (22)
  • Skrill
  • Neteller
  • PaysafeCard
  • Mastercard
  • VISA
  • Maestro
  • AstroPay
  • Santander

Games

Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Real GamesCertifiedVerified by Gamecheck

Language options

us
English website
All languages (2)
us
English customer support
All languages (2)
us
English live chat
All languages (2)

Game providers

Show all (123)
  • NetEnt
  • Nolimit City
  • TaDa Gaming
  • Pragmatic Play
  • Playtech
  • Novomatic
  • ELK Studios
  • Big Time Gaming

Casino screenshots

novibet_casino_mx_homepage_desktop
novibet_casino_mx_game_gallery_desktop
novibet_casino_mx_promotions_desktop
novibet_casino_mx_homepage_mobile
novibet_casino_mx_game_gallery_mobile
novibet_casino_mx_promotions_mobile

Positives

  • Phone customer support available
  • Huge selection of game providers
  • Live dealer games are available
  • Supports many payment methods

Negatives

  • Company focuses on sports betting rather than the casino
Casino Bonuses

Novibet Casino bonuses

Browse all bonuses offered by Novibet Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (27)

User reviews of Novibet Casino

This is a place to share experience with Novibet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 27 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 4 months ago
Can't be trusted, they will make everything to not pay out your money, I'm trying to withdraw 2000€ since month, verification is annoying. The have the most rude and arrogant support out of all casino I played. I don't recommend it to anyone, I feel harassed and lost all my hopes.
  • they will make everything to not pay out
  • the worst customer support ever
  • long verification process
• 7 months ago
Novibet took advantage of my gambling addiction to enrich itself, even though I tried to reach an agreement with the casino and abided by its terms and conditions. However, the casino's behavior is absolutely unethical and disrespectful, acting as if my gambling addiction didn't exist and they didn't know what I was doing.



The reality is that gambling addiction is a real problem affecting millions of people. Research shows that 95% of people who request self-exclusion do so due to problem gambling, and this occurs after hitting rock bottom and as a suicide prevention measure. And yet, the casino convinced me to open my account despite knowing that gambling addiction is a real problem.

If you haven't played here, it's better not to register.
  • Slow and long verification
  • Abusive terms and conditions
  • Low RTP
  • You can't win
  • The bonds don't work
• 9 months ago
It's the casino I've liked the most. The app is easy to use, I find games that are always up-to-date, and deposits and withdrawals after verification are super fast. I've never entered promotions that don't comply. What I've won has always been reflected in my account. I don't know why the rating is low. I've won prizes of 5,000, maybe not much for other players who have won more, but just as I won, I can withdraw them without any problem. I barely finished the withdrawal and in less than 5 minutes it was reflected in my bank account. I hope they change that rating.
  • Good, fast and efficient service from the agents.
  • They fulfill the rewards
  • Wide variety of games
  • New games are added every day.
  • They update the promotions almost frequently.
  • Super fast withdrawals
• 10 months ago
At first it was good, until I won 4k. Still struggling with withrawing that money. Couple of transactions approved to my Credit card. Credit card has been verified already.
Suspicious casino with a lot of money.
Thinking they are untouchable
  • Slow withdrawals
  • Unprofessional cs
  • GDPR not available
• 1 year ago
a very very legit casino with good customer support and fast withdraws
  • plenty of games
  • nice theme
  • quick verification
  • fast withdraws
  • none
• 1 year ago
Everything good, totally recommended, one of the best online casinos and bookmakers
  • Fast withdrawls
  • very good customer support
  • good bonuses
  • good betting odds
  • good variety in slots
• 1 year ago
The worst thing about casinos is that you feel like you're being ripped off. The game play is very strange. The RTP games are below zero. I had blocked them for a year thinking they would have changed a bit, but it couldn't be worse.
• 1 year ago
It is a quite nice and clean site to play, it has many games and its RTP is fair, you have a lot of fun and you get profits at the time which you withdraw without any problem.
  • Instant deposits and withdrawals
  • Great variety of games
  • Clean interface
  • Very few bonuses
• 1 year ago
It's not a simple KYC process, but they pay you at the end of the process and games are quite good.
• 1 year ago
It's an okay casino. Good selection of slots and live games. Nice no deposit bonuses. Very difficult withdrawals.
  • No deposit bonuses
  • Good selection of slots and live games
  • Very difficult verification before withdrawals
• 1 year ago
Casino offers offers that work one week and hurt you other weeks
  • Sports Cashback
  • Low deposit
  • Low minimum withdrawal
  • Casino offers don't always work
  • Terrible support
  • No live chat support
  • Low RTP
• 1 year ago
He kicked me out of a bonus in a playtech game, bet €0.80, I entered the game and it didn't continue from the bonus, out of my nerves I played an extra 3 spins, I told them to look at it, they told me to open the game from 2 different servers, bonus lost and customer service didn't bother with me. Customer service wants to get rid of you. Money was being taken from my account while I was playing, this happened 3 times with amounts of €16, €13, €25, I told them and they said they would look into it, they are still looking into it. The most obscene casino that exists, which is Greek
  • how much is missing from your account without any explanation
  • They dump you in the middle of bonuses and you don't continue in the bonus afterwards, you lose your winnings.
• 1 year ago
After I wagered the deposit and the bonus, after a few days and after I had an amount three times the bonus and the deposit, the "company" in question removed from my account about €450 and returned a small amount to me, without reason or reason .Far from the masters of Novibet....
• 1 year ago
I won 1000 pesos in an They send an email saying that everything has already been verified and then not to send them everything again. They are poorly paid for not saying bad words.
  • Nothing
  • Bad pay
  • Deceptive Onos
  • They ask to verify documents many times
  • Bad customer service
  • Scammers
  • Roulette never gives you what it promises
  • 5000 draw every Monday there is never a list of winners
  • Very difficult to access live chat
  • They don't pay when you win
  • And they keep your money
• 2 years ago
They don't pay withdrawals, they demand the same documents again even though the account is verified.
  • Games
  • Checkout
  • Customer service
  • Account verification
• 2 years ago
One of my favorite casinos, it has a good variety of promos. I play more casino, the offers for Chile are sometimes quite decent and several times one or another little gift comes out when spinning the daily wheel.
  • Daily promotions
  • Quick withdrawals
  • Spins without rollover
  • Casino bonuses with conversion limit
• 2 years ago
I personally like it ❤️novibet a lot because it has a lot of variety of games and activities every day like every day they give you a chance to win in bingo or in the gift wheel🎁😊 on your birthday they give you a casino bonus🎁 and a sports bonus🎁 for it to be your day🥳 and without having to deposit they send it to you in an email but just what it is and if they are very strict with the documentation
• 2 years ago
for me the best casino safe good customer support and quick withdraws never ever had a problem
  • everything
• 2 years ago
DELAY WITHDRAWAL
CONFIRM DOCUMENTS
AUTOMATIC ACCOUNT BLOCKING
CREATE ONE GAME BET
  • IT TAKES A TIME TO WITHDRAWALCONFIRM DOCUMENTSAUTOMATIC ACCOUNT BLOCK CREATE A BET ONLY ONE GAME
• 2 years ago
Fraudulent casino, terrible customer service, the chat people are ordinary... terrible verification, terrible system, problems with the bonuses, problems with the free spins... they scammed me out of 40 thousand, having my account verified, I have been a customer for a long time, I even had problems with the affiliate program... I never had a problem withdrawing until they started with their traps just like they did in Brazil I didn't believe them but until it happened here in Chile... and the worst thing is that no one does anything they work the same
  • None
  • fraudulent casino
  • They do not pay withdrawals when verified
  • Ordinary chat
  • Bad customer service
  • Bad bond load
  • Lousy freespin loading, they never load for the value they should be
• 2 years ago
The casino is one of the best in Greece - The withdraws are instant(at least with Skrill they are) bit selection in sports betting and customer support always helpful
• 2 years ago
Misleading promos, bonuses never credited, no confirmation emails from them
  • Lazy and rude customer service
• 2 years ago
Bad betting house, in Chile there are many complaints about non-payment of prizes, there is enough evidence that they close the accounts when people win a prize
  • they close the accounts if you win any prize
  • lousy chat
  • slow payments
• 2 years ago
House with great chances of growing, better attendants, but very bureaucratic.
  • DAILY BONUS IN ROULETTE
  • NOVIBOLATION CAN WIN 10 THOUSAND
  • FREE SPINS MINIMUM DEPOSIT OF 20 BRL
  • FAST SAC
  • MINIMUM WITHDRAWAL 50 REAIS
  • EASY AND VERY FAST LAYOUT
  • DELAY WITHDRAWAL
  • CONFIRM DOCUMENTS
  • AUTOMATIC ACCOUNT BLOCKING
  • CREATE BET ON ONE GAME ONLY
• 2 years ago
Fraudulent casino.
I have been making a withdrawal for 3 months which they never paid, they made me verify myself, deliver another account, withdraw in small amounts. What's more, the chat executives tell you that everything is ok and now you can withdraw every day and they cancel you again, they laugh at people in their faces and don't respond, they just cancel you daily and tell you there's a technical problem . Don't play on this page it's a farce.
  • casino fraud
• 3 years ago
I hate the casinos that don't allow you to withdraw your winnings with the excuse of taking care of one's money, they are pure blowjobs so that you get angry and play it and the casino wins, this casino deposited because they verified me beforehand I did not deposit any casino without be verified before, because I want my money as it should be and these handy scourges use the weakness of one who likes to spend, putting up stupid barriers to take advantage and they lie, I asked them before depositing, it is never with the workers, that is the protocol they follow what is wrong, so novibet my profits, put it a lot for the cacafuerte,
  • After losing 800 they gave me 150 I don't know why I know how to lose and when I win I don't like being asked or decided or taken away from my money
  • with the bonus of 150 dcidi, withdraw 100 and play the rest that I won but they told me that they were busy verifying what was already verified, they are asshole thieves, the net as it is
• 3 years ago
One of the best gambling sites I have used!!! The best thing about this site is how polished and slick the site is. It's really fast to skip from game to game with ease. Great selection of games both live and slots. Also a very good sports betting section. Plenty of free spins and bets with the giftwheel which is a fantastic inclusion. Verification and withdrawals were easy and very fast.Only negative I could give would be no play and go games which I enjoy. Still a great site that I will continue to use.
  • Fast and easy verification and withdrawal.
  • Easy to use and polished site
  • Plenty of free spins and bonuses
  • Great selection of games
  • No play and go
Safety Index explained

Safety Index of Novibet Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Novibet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.1/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • Common bonus hunting strategies may be seen as a serious T&C violation
    T&C copied from the casino's website (in Spanish):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in Spanish):
    Why we find the bolded part of the rule unfair
    Read more
  • Continued gameplay after incorrectly evaluated bets renders the bets undisputable
    T&C copied from the casino's website (in Spanish):
    Read more
  • Detection of some betting techniques while wagering bonuses may result in confiscated winnings
    T&C copied from the casino's website (in Spanish):
    Read more
  • Use of betting techniques that do not provide an unfair advantage may be seen as a serious T&C violation
    T&C copied from the casino's website (in Spanish):
    Why we find the bolded part of the rule unfair
    Read more
  • Playing games with high jackpots exclusively is against the rules
    T&C copied from the casino's website (in Spanish):
    Read more
  • Claiming one too many bonuses may be seen as a T&C violation
    T&C copied from the casino's website (in Spanish):
    Why we find the bolded part of the rule unfair
    Read more

Other factors

  • Operates with an unverifiable license
  • Low win limit: Mex$6,000,000 / spin or game round

Complaints about Novibet Casino and related casinos

(92)
92All0Opened30Unresolved13Resolved49Rejected

Complaints directly about Novibet Casino

Show more complaints (+10)
Discussion

Novibet Casino Discussion

Discuss anything related to Novibet Casino with other players, share your opinion, or get answers to your questions.

Casino Guru
We want players to understand gambling.
Payment methods

Novibet Casino payment methods

SkrillNetellerPaysafeCardMastercardVISAMaestroAstroPaySantanderApplePaySkrill 1-TapMercado PagoHSBCBBVAOXXOBanorteAfirmeScotiabankBanco AztecaSPEIOpenpaySafetyPayPayCash

Currencies

MXN
Casino review not available
Unfortunately, to comply with local regulations, we cannot display the review of this casino to you. However, you can choose from the best available online casinos below.
Real Prize Casino Logo
1.Real Prize Casino
Guru choice
Funrize Casino Logo
2.Funrize Casino
Great customer support
Tao Fortune Casino Logo
3.Tao Fortune Casino
Live chat available 24/7
Legendz Casino Logo
4.Legendz Casino
Overall good casino
Show available casinos
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.