HomeComplaintsSunrise Slots Casino - Player is enquiring help.

Sunrise Slots Casino - Player is enquiring help.

Amount: $310

Sunrise Slots Casino
Safety Index:Below average
Submitted: 10 Jun 2022 | Case closed : 04 Jul 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player from US probably complains about deposit bonuses. We rejected the complaint because the player didn't respond to our messages and questions.

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2 years ago

No rules bitcoin deposit. They offer this and it’s totally false even if they do have it in fine print it’s still very misleading basically the bonus hurts the customer not helps but advertising no rules no withdrawl limits for using bit coin is unethical just wrong

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2 years ago

Dear memo1980909,

Thank you very much for submitting your complaint. I apologize, but I don’t understand what is going on. I’m afraid, I will need more information regarding your problem. Could you please elaborate?

I will be waiting for your reply patiently.

Best regards,

Kristina

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2 years ago

Dear memo1980909,

We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.

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2 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

Edited by a Casino Guru admin
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