SpinBetter Casino - Player’s withdrawal has been delayed.

Hi.

All time I have this same problem with this same casino.

When I try make a withdrawal then after few minutes when I check I see my withdrawal is declined.

When I try send email message to support then I received message like "please send message on this email ..." but nobody not answered.

I not have any other methods withdrawal Just sepa transfer and bank card.

On this two method still same problem (sometimes card is not available)

This is a joker, nobody can tell me why, nobody not answered.

Sorry for my English I home u understand me.

Dear Mciepllyy,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center


PS: Our initial response was generated based on the information you provided when submitting your complaint. If there has been any misunderstanding and the issue is different or more than just a delayed payment, please rest assured—we will review the details thoroughly and get back to you as soon as possible. Thank you for your patience.

Hello.

Before I try again and again make a withdrawal - nothing.

When I send email message and I told about this post on this forum then after few minutes my withdrawal was processing successful but... today this same situation.

Really I not have more power on this casino and today was the last day when I pay on this casino.

Now I Just want to pay out my money (2900pln) and no more this website.

If anybody thinking about this casino - trust me, dont play on this website.