HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,015Opened942Unresolved5,050Resolved12,302Rejected20,721
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Casinoly Casino - Player's account has been closed.

Closed Submitted: 22 Sep 2023
Disputed amount: €9,800
Safety Index:Very high
Our verdict No reaction

AlohaShark Casino - Player's winnings have been confiscated.

Unresolved Submitted: 22 Sep 2023
Black points: 636
Disputed amount: $3,809
Safety Index:Low
Our verdict Player stopped responding

Jupi Casino - Player's withdrawal has been delayed.

Closed Submitted: 22 Sep 2023
Disputed amount: €9,000
Safety Index:Very low
Our verdict Case closed

FoxyPlay Casino - Player experiencing delayed verification process.

Resolved Submitted: 22 Sep 2023
Disputed amount: 8,800 руб
Safety Index:Low
Our verdict Case closed

PokerStars Casino DE - Player's deposited funds are not reflected in the account.

Resolved Submitted: 22 Sep 2023
Disputed amount: €20
Safety Index:Above average
Our verdict Player stopped responding

31bet Casino - Player is unable to access his casino account.

Closed Submitted: 22 Sep 2023
Disputed amount: €1,100
Safety Index:Above average
Our verdict Case closed

Betstro Casino - Player’s withdrawal is delayed due to documentation issues.

Resolved Submitted: 22 Sep 2023
Disputed amount: 2,000 kr
Safety Index:Low
Our verdict Case closed

Bet24-7 Casino - Player’s withdrawal has not been received.

Resolved Submitted: 22 Sep 2023
Disputed amount: €61
Safety Index:Very low
Our verdict Unjustified complaint

Dbosses Casino - Player's winnings confiscated due to alleged manipulative game strategy.

Closed Submitted: 22 Sep 2023
Disputed amount: €6,681
Safety Index:Very high
Our verdict Player stopped responding

Bruno Casino - Player experiences confusing verification and communication issues.

Closed Submitted: 22 Sep 2023
Disputed amount: €150
Safety Index:Very high
Show more complaints (+10)
Showing 25,811 - 25,820 of 39,015 complaints
1...2,581 2,582 2,583...3,902
Go to pageof 3,902 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.