HomeOnline casinosJackpotGuru Casino Review

JackpotGuru Casino Review

avatarZuzana C.
Last updated 10/2024
Safety Index
7.2
User feedbackGood
13 reviews
avatarZuzana C.
Last updated 10/2024

Casino closed

JackpotGuru Casino has been closed and no longer operates.

Doesn't accept players from Ohio
Best casinos available in US-OH
Stake Casino Logo
Stake Casino
Guru choice
Fortune Wins Casino Logo
Fortune Wins Casino
Great customer support
Sportzino Casino Logo
Sportzino Casino
Overall good casino

Pros and cons

  • Deposits and withdrawals via cryptocurrencies
  • Good selection of games
  • High withdrawal limits (100 000€/month)
  • Various responsible gaming options available
  • Casino supports only one language
  • No game provider filter

Games

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12 Not Available: 3

Transaction limits

Withdrawal limits
€100,000
 per month
Win limits
Unknown

Language options

Website
Available in 1 language
English
Live chat
Available in 1 language
English
Customer support:
Available in 1 language
English

JackpotGuru Casino Review

When reviewing and assessing JackpotGuru Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. An Above average Safety Index of 7.2 makes JackpotGuru Casino a good choice for many players. Just keep in mind that some casinos do rank higher. Our full JackpotGuru Casino review offers details that can help you decide whether this casino is right for you.

Safety Index – JackpotGuru Casino fairness and safety

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of JackpotGuru Casino, we read and assessed Terms and Conditions of JackpotGuru Casino in-depth. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.

Considering our estimates and the factual data we have collected, JackpotGuru Casino appears to be a small to average-sized online casino. In relation to its size, it has a high value of withheld winnings in complaints from players. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

As far as we know, no relevant casino blacklists include JackpotGuru Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

In our comprehensive review of all relevant aspects, JackpotGuru Casino has attained an Above average Safety Index of 7.2. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.

Note: To the best of our knowledge, JackpotGuru Casino is associated with 1 other online casino. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of JackpotGuru Casino.

JackpotGuru Casino Terms and Conditions

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We did not find any unfair or predatory rules in the Terms and Conditions of JackpotGuru Casino during our review.

Player complaints about JackpotGuru Casino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 3 complaints about this casino in our database. Because of these complaints, we've given this casino 465 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

JackpotGuru Casino user feedback and reviews

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

Judging by the 13 user reviews given to JackpotGuru Casino, it has a Good User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

JackpotGuru Casino company data and licenses

JackpotGuru Casino is owned by Black Cat Holdings Limited and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.

JackpotGuru Casino has a gambling license issued by Isle of Man Gambling Supervision Commission in Isle of Man.

Win and withdrawal limits, payment options

JackpotGuru Casino accepts deposits via 19 payment methods. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, Neosurf, AstroPay, Bank transfer, Flexepin, Revolut, Coindirect, Jeton, MuchBetter, IMPS, Indian Net Banking, Unified Payments Interface (UPI), Interac, MiFinity.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits Win limits
EUR 100,000 per month No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at JackpotGuru Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at JackpotGuru Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of JackpotGuru Casino to be good.

Casino games and slots available at JackpotGuru Casino

JackpotGuru Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows.

Games from 28 casino game providers are available. This includes NetEnt, Nolimit City, Play'n GO, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Big Time Gaming, Playson, Ezugi, Push Gaming, Wazdan, Red Rake Gaming, Relax Gaming, Betgames, Fantasma Games, Max Win Gaming, Spribe, Blue Guru Games, Kalamba Games, Northern Lights Gaming, Games Global, Spearhead Studios, Electric Elephant, SlotMill, Hacksaw Gaming, Ruby Play, PG Soft (Pocket Games Soft), Reel Play.

JackpotGuru Casino bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.

As of right now, our database holds 1 bonus from JackpotGuru Casino:

  • 100% up to $1,000

Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.

Company info

  • Owner Black Cat Holdings Limited
  • Established 2022
  • Estimated annual revenues < $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of JackpotGuru Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small to medium casinoSmall to medium group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio
Bad
Total complaints: 32
Last updatedLast updated
  • Opened 0
  • Unresolved 2
  • Resolved 4
  • Rejected 26
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 1 complaints from other sources.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      User reviews of JackpotGuru Casino

      This is a place to share experience with JackpotGuru Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Good

      Rated by 13 users

      Very positivePositiveNeutralNegativeVery negative

      Do you have any experience with this casino?

      Write a review
      Casino Guru
      We want players to understand gambling.
      • 1 year ago
      Very good experience and above all very easy to understand. I love that there are free tournaments. Very fun slots.



      • 1 year ago
      Fun fun fun I love to have a good free play! No deposit bonuses are actually worth my while, the chat line if needing help it's pretty fast.
      • Easy
      • Little hard to figure out
      • 2 years ago
      I like the experience with the aviator game and everything that it entails, especially the treatment in this establishment
      • Good attention
      • 2 years ago
      A perfect selection of games, nice staff and friendly players and guests
      Great, keep it up guys😆☺️😉
      • Top
      • 3 years ago
      This is the most frustrating of all the online casinos. I use several and the verification process is always a little frustrating, but this site is absolutely ridiculous. I had my documents verified and received a payout. I won again they are asking be to verify my account another time. There are hundreds of other sites that aren’t nearly as difficult, use them!
      • 3 years ago
      Very good game to entertain
      • It has many games to be entertained
      • It is a bit slow when it comes to confirming the verification
      • 3 years ago
      I decided to try my luck here. Easy registration and I quickly got used to this platform. I am pleased with the wide variety of games. In addition, you can play usefully and win real money. It's good that you can withdraw money to different electronic wallets.There is a minor drawback. Sometimes the site slows down a bit, but in general it does not affect the final result. So far, everything suits me so I will continue to play.
      • Easy to use casino and wide variety of games to play
      • 3 years ago
      its so amazing...i love it...im so much having fun playing with this slots♥️♥️♥️
      • 3 years ago
      Bad Casino ever and there are Scammers be aware from those sick people
      • nothing positive
      • all negative
      • 3 years ago
      Skarana syperrßssssssssssssssssssssssss
      • 4 years ago
      I love this site because there is a real opportunity to win there. And with their VIP support, you don't have to worry about your money.🤩🤩🤩

      JackpotGuru Casino discussion

      Discuss anything related to JackpotGuru Casino with other players, share your opinion, or get answers to your questions.

      Casino Guru
      We want players to understand gambling.
      Looking for JackpotGuru Casino? Here's what to know

      JackpotGuru Casino isn't licensed in United States. Players are choosing these top, safe and legal casinos instead:
      Stake Casino Logo
      Stake Casino
      Guru choice
      Fortune Wins Casino Logo
      Fortune Wins Casino
      Great customer support
      Sportzino Casino Logo
      Sportzino Casino
      Overall good casino
      Crown Coins Casino Logo
      Crown Coins Casino
      Overall good casino
      Show available casinos
      flash-message-reviews
      User reviews – Write own casino reviews and share your experience
      Trustpilot_flash_alt
      What’s your opinion on Casino Guru? Share your feedback