The player from Hawaii had lodged a complaint about a delayed Bitcoin withdrawal from an online casino. After waiting twice the prescribed period, she had discovered that the funds were returned to her casino account and she was asked to request the withdrawal again. We had identified a similarity between her complaint and another one previously submitted. After asking her for clarification, we concluded that the complaint had not been submitted by the person who experienced the issue, and hence, decided to close it.
Slots of Vegas Casino - Player's withdrawal is delayed.
Amount: $78
Slots of Vegas Casino
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Case closed
Our verdict
Unjustified complaint
REJECTED
Case summary
1 year ago
Public
Public
1 year ago
I requested Bitcoin withdrawal almost a month ago - followed thru rules after requesting withdrawal to wait 7-10 bus days then once approved wait another 7-10 bus days indid tst than after those 2 cycles I am saw the money back in my casino account and was told to request withdrawal again n now I have to wait another 7-10 bus days n once approved to wait another 7-10 bus days --- I am so frustrated
Public
Public
1 year ago
Dear Pochogirll,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. We noticed a striking resemblance between your and this specific complaint:
https://casino.guru/slots-of-vegas-casino-player-s-withdrawal-is-delayed-5
Before we move on with this complaint, could you please clarify this?
Thank you very much in advance for your reply.
Best regards,
Kristina
