HomeComplaintsSlots Garden Casino - Player’s winnings are confiscated.

Slots Garden Casino - Player’s winnings are confiscated.

Amount: $100

Slots Garden Casino
Safety Index:Below average
Submitted: 23 Jun 2024 | Case closed : 12 Aug 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 months ago

The player from North Carolina had received free spins via email and withdrew $100, but only received $11. The casino had stated that further withdrawal was not possible despite prior approval. We had requested additional information and communication records from the player, but no response was received. Consequently, the complaint was rejected due to lack of response.

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4 months ago

I was awarded free spans through an email that were totally free. No deposit required no withdrawal limit and I requested withdrawal for $100 and they sent me $11 and told me that I could not withdraw after my withdrawal was already approved.

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4 months ago

Dear bobbygiven7,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Slots Garden Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? What kind of bonus did you claim? What did the casino respond regarding this matter? I will be waiting for your reply patiently.

Best regards,

Nick

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4 months ago

Dear bobbygiven7,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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4 months ago

Then I suppose what I want to know is why did they make me make a deposit in Litecoin so that I could get my withdrawal and I deposited Litecoin made a request for my withdrawal and then played out the deposit in Litecoin in their casino after they approved my withdrawal! My uncle is a federal judge. I swear to goodness I will spend $100,000 to make them pay me the $100, it’s the principle of the thing now. And I will do whatever I have to do to get these dirty bastards shut down.

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3 months ago

Dear bobbygiven7,

Please forward the communication between you and the casino along with your deposit, bonus and betting history and information about the bonus you claimed.

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3 months ago

Dear bobbygiven7,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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3 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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