HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44650Opened912Not solved5591Solved12607Rejected25540
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for a delayed payment

8d 23h 36m 1s

Disputed amount: £360

Winsmania Casino - Player’s withdrawal has been delayed.

Winsmania Casino
Safety Index:Very low Submitted: 21 Nov 2024
Case opened Current status

Waiting for a delayed payment

6d 20h 26m 20s

Disputed amount: Can$2,275

Spinsy Casino - Player believes that their withdrawal has been delayed.

Spinsy Casino
Safety Index:High Submitted: 21 Nov 2024
Case opened Current status

Waiting for a delayed payment

7d 17h 31m 4s

Disputed amount: £900

Magic Win Casino - Player’s withdrawal has been delayed.

Magic Win Casino
Safety Index:Very low Submitted: 21 Nov 2024
Case opened Current status

Waiting for a delayed payment

11d 14h 30m 6s

Disputed amount: €3,974

Awbit Casino - Player’s withdrawal has been delayed.

Awbit Casino
Safety Index:Fresh casino Submitted: 21 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 15h 11m 26s

Disputed amount: £94

NationalBet Casino - Player’s withdrawal is delayed after account closure.

NationalBet Casino
Safety Index:Below average Submitted: 21 Nov 2024
Case opened Current status

Waiting for player to reply

6d 15h 0m 5s

Disputed amount: Mex$900

Spin Casino MX - Player faces withdrawal limit issues and account restrictions.

Spin Casino MX
Safety Index:Above average Submitted: 21 Nov 2024
Case opened Current status

Waiting for player to reply

6d 16h 32m 22s

Disputed amount: £5,735

Jokabet Casino - Player’s refund is delayed and unsatisfactory.

Jokabet Casino
Safety Index:High Submitted: 21 Nov 2024
Case opened Current status

Waiting for player to reply

6d 15h 0m 39s

Disputed amount: €30

RoboCat Casino - Player feels scammed by casino bonus promotion.

RoboCat Casino
Safety Index:High Submitted: 21 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 14h 48m 47s

Disputed amount: €1,410

MyEmpire Casino - Player's withdrawal is delayed.

MyEmpire Casino
Safety Index:Very high Submitted: 21 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 19h 31m 58s

Disputed amount: €20

Vavada Casino - Player’s deposit is delayed at the casino.

Vavada Casino
Safety Index:High Submitted: 21 Nov 2024
Show more complaints (+10)
Showing 1 - 10 of 44,650 complaints
1 2...4465
Go to pageof 4,465 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news