Slotland Casino - The player's dissatisfied with the casino RTP.

I have noticed that there software will not pay out the same win the same. And they have software that is robbing people. I have sent email and screen shots and they deny it they lie to me tell me I have a 91% rtg no I don't I have kept record of all these complaints. Also they gave out my and my fiance personal information to another player.

Dear JDUBZKCMO,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing as I have explained to you a while ago in your previously submitted complaint (here). Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Nick

Dear JDUBZKCMO,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

The complaint will be now closed for the above mentioned reason.