HomeComplaintsSector 777 Casino - Player's withdrawal request has been delayed.

Sector 777 Casino - Player's withdrawal request has been delayed.

Amount: A$1,800

Sector 777 Casino
Safety Index:Very low
Submitted: 12 Apr 2024 | Case closed : 27 Apr 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 week ago

The player from Australia had requested two withdrawals and was awaiting payment for the second withdrawal. However, she failed to respond to the inquiries of the Complaints Team, which were necessary to investigate her case further. As a result, we could not proceed with the investigation and had to reject the complaint.

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3 weeks ago

On the 29-2-2024 I requested 2 withdrawals. it’s now the 13-4-2024 and im

still waiting on the second withdrawal.

absolutely pathetic.

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3 weeks ago

Hello lanapayne,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Sector 777 Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick




Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.

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2 weeks ago

Dear lanapayne,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 week ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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