The player from Brazil could not access his Roobet account, which was locked, and had not received a response after emailing customer support. He had $43,000 in his account and was unclear about the situation. The complaint was rejected following the player's explicit request.
Roobet Casino - Player's account is locked with funds at stake.
Amount: $43,000
Roobet Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.9
Roobet Casino has a Safety Index of 7.9, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Other
REJECTED
Case summary
9 hours ago
