RioBet Casino - Player’s withdrawal has been delayed.

Two months ago, I created an account on Riobet, deposited 100 USDT and made 2,000 USDT in Aviator. Since then, they have not released my withdrawal, have not returned my deposit, and keep using the same excuse, "the provider is analyzing your winnings," for more than two months. Today, in a chat conversation, they mentioned that they are verified by you, so I'm reaching out here to try to resolve my case.

Dear Ph200,

Thank you very much for submitting your complaint. I’m sorry to hear about the difficulties you’re experiencing with your withdrawal from Riobet.

To help us better understand your situation and work towards a resolution, could you please provide us with the following additional information:

• Could you provide the exact dates and amounts of your deposit and subsequent withdrawal request?
• Have you received any written communication from the casino specifying the reason for the prolonged analysis of your winnings?
• Could you share screenshots or copies of the chat conversations and emails where the casino mentioned the analysis by the provider?
• Have you received any further updates or responses from the casino since your last contact with them?

If you have any additional relevant communication or documentation regarding this issue, please forward them to petronela.k@casino.guru.

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you in advance for your reply.

Best regards,

Petronela