The player's withdrawal is delayed for unknown reason. The complaint was resolved as the player received his withdrawal.
RANT Casino - The player's withdrawal is delayed.
Amount: €200
RANT Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Resolved
Our verdict
Case closed
RESOLVED
Case summary
2 years ago
Public
Public
2 years ago
Translation
Payment made, has not yet been processed and the live chat always puts me off that I still have to wait.
Automatic translation:
Public
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2 years ago
Hello Pascal,
Thank you very much for contacting us and I'm really sorry to hear about your issue with RANT Casino. Please allow me to ask you a few more question before we would move forward.
Is this your first ever withdrawal request from the casino? Is your account already verified? If yes, could you advise since when? Did you use any bonus to accumulate your winnings?
Please note that we always recommend to wait at least 14 day for your first withdrawal from a casino to arrive as the player verification may take up a while, so if it's the case, I would only recommend you to be patience.
Looking forward to your answer.
Regards,
Nick
Public
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2 years ago
Translation
Good evening,
Yes it is my first withdrawal request. My account has been verified for about an hour and I haven't used a deposit bonus
Kind regards!
Automatic translation:
Public
Public
2 years ago
Hello Pascal,
As mentioned above, I would definitely recommend only to wait as your verification have just been completed. It will definitely take a few more days for the money to arrive that's why we always recommend at least 14 days after verification.
Public
Public
2 years ago
Translation
Okay, I'll wait until the weekend and then I'll get back to you.
Thank you very much
Automatic translation:
