HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All23,845Opened743Unresolved3,187Resolved6,907Rejected13,008
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for a delayed payment

5d 22h 11m 3s

Disputed amount: $491

Shuffle Casino - Player’s winnings haven’t been received yet.

Shuffle Casino
 Submitted: 26 Mar 2025
Opened Current status

Waiting for a delayed payment

0d 20h 50m 30s

Disputed amount: €350

NineCasino - Player believes that their withdrawal has been delayed.

NineCasino
 Submitted: 26 Mar 2025
Opened Current status

Waiting for a delayed payment

12d 20h 33m 49s

Disputed amount: €261

Betovo Casino - Player’s winnings haven’t been received yet.

Betovo Casino
 Submitted: 26 Mar 2025
Opened Current status

Waiting for Casino Guru to reply

6d 19h 43m 24s

Disputed amount: 1,400 USD₮

Cryptorino.io Casino - Player's account is frozen, delaying withdrawals.

Cryptorino.io Casino
 Submitted: 26 Mar 2025
Opened Current status

Waiting for a delayed payment

1d 15h 3m 13s

Disputed amount: €1,500

Spinsy Casino - Player’s withdrawal has been delayed.

Spinsy Casino
 Submitted: 26 Mar 2025
Opened Current status

Waiting for a delayed payment

13d 14h 55m 28s

Disputed amount: €400

Rizz Casino - Player believes that their withdrawal has been delayed.

Rizz Casino
 Submitted: 26 Mar 2025
Opened Current status

Waiting for Casino Guru to reply

6d 15h 13m 36s

Disputed amount: €5,000

NV Casino - Player's withdrawal request is being delayed.

NV Casino
 Submitted: 26 Mar 2025
Opened Current status

Waiting for a delayed payment

11d 13h 47m 15s

Disputed amount: €3,000

NV Casino - Player believes that their withdrawal has been delayed.

NV Casino
 Submitted: 26 Mar 2025
Opened Current status

Waiting for Casino Guru to reply

6d 23h 16m 54s

Disputed amount: 300 CHF

Winaura Casino - Player is facing delayed withdrawals.

Winaura Casino
 Submitted: 26 Mar 2025
Opened Current status

Waiting for a delayed payment

8d 11h 48m 46s

Disputed amount: $7,000

CryptoBetSports Casino - Player’s withdrawal has been delayed.

CryptoBetSports Casino
 Submitted: 26 Mar 2025
Show more complaints (+10)
Showing 1 - 10 of 23,845 complaints
1 2...2,385
Go to pageof 2,385 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news