CryptoBetSports Casino Review

The player from Germany had won 4 times playing Blackjack at an online casino, but hadn't received his stake or the winnings. Despite having raised the issue, the casino had been unresponsive for over 20 days. The player had confirmed the exact dates of the rounds and stated that he hadn't received the winnings or the credit he used, despite having an active credit and no active bonus. We had asked for his full game history for further investigation but received no response. Consequently, we had to reject the complaint due to lack of necessary information.

The player from Norway had had issues with CryptoBetSports Casino regarding his KYC status and withdrawal of his winnings. The player had not received any response from the casino's support team for over a week despite his attempts to contact them. He had reported that two out of his three withdrawals were successful, but the third one had been rejected without any explanation. Despite our efforts to mediate the situation, the casino had not responded to our inquiries. Eventually, after our repeated attempts to contact the casino and the player's persistent efforts, the issue had been resolved and the player confirmed the receipt of his winnings.

The player from Russia had deposited 54,000 rubles into their online casino account, which was not credited. Despite the player's numerous attempts to contact the casino and provide proof of deposit, the issue remained unresolved for over a month. The casino allegedly had provided inconsistent responses and failed to credibly address the issue. We had advised the player to wait for the casino to locate the lost fund and to provide an official bank statement confirming the transaction. However, the player was unable to provide the requested official confirmation from the bank. As a result, we had to reject the complaint due to lack of evidence.

The player from Finland had made four withdrawal requests from CryptoBetSports Casino, totaling 8,099.54 euros. Despite assurances from the support team several times, the payment had been delayed far beyond the stated 48-hour processing time. The player had tried reaching out multiple times but with no resolution. After the player's complaint, we advised him to wait for an additional four days to allow the casino two full weeks to process the payment. The player later confirmed that all his withdrawals had been successfully received in his crypto account. Consequently, we closed the complaint as 'resolved'.

The player from Israel won two bets and made a withdrawal request. Despite being told it would take up to 48 hours, over 50 hours have passed without the transaction being completed. The support team keeps promising to forward the case to the financial department. The complaint was closed as the player stopped responding.

The player from Russia is facing withdrawal issues as the casino blocked his profile alleging duplication despite it being his only account. He had passed full verification and claims to have won 53,000 rubles (~$530) without availing any bonuses. The casino has provided us with evidence of multiple accounts, therefore, we have rejected the complaint.

The player from Russia requested a cryptocurrency withdrawal which the casino claims to have processed. However, the player hasn't received the money and despite promises, the casino hasn't provided the transaction hash via email. The complaint was resolved as the player's balance got credited to his crypto wallet.