The player from India faced an issue with withdrawing funds due to a pending verification that lasted for three days. Despite providing all necessary documents, the verification remained uncompleted, and live support only indicated it was queued without giving a maximum timeframe. The issue was resolved after intervention from the Complaints Team, which facilitated communication with the casino to expedite the verification process. The player's winnings were then successfully withdrawn.
Rajabets Casino - Player's withdrawal is delayed due to pending verification.
Amount: 13,000 INR
Rajabets Casino
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Resolved
Our verdict
Case closed
RESOLVED
Case summary
1 month ago
Public
Public
1 month ago
Dear player444,
We're glad to hear that your issue has been resolved. We'll go ahead and mark the complaint as 'resolved' in our system. We appreciate your cooperation and confirmation. If you ever encounter any issues with this or any other casino in the future, please feel free to reach out to our Complaint Resolution Center. We're here to help.
As you know, we do not charge for our services, nor do we accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot https://www.trustpilot.com/evaluate/casino.guru. An honest review, along with any suggestions for improvement, would be invaluable. Your feedback could help others who may be considering contacting us for assistance with online casino-related issues.
Thank you in advance for your time.
Best regards,
Mirka
Casino.Guru
