Rajabets Casino - Player's withdrawal delayed by repeated document requests.

I give all documents what rajabets customer care ask for

Than they verify my account my verification is done they take approx 25 days after that now i want to widrow money

They are re asking for documents so i give them but now they taking much time 😔

I think they don't want to give my widrow

Please help me

Hello Amar9781,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Rajabets Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when exactly is the verification process ongoing? Which documents have been already approved and which ones not? When was the last time you spoke to the casino and what was it about?

Please note that the verification process may take up to 14 days after sending in all the requested documents.

Looking forward to your answer.

Regards,

Nick

Dear Amar9781,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

This time i have no benefit for verification because i lost all my money

Dear Amar9781,

Does it mean that the issue is no longer relevant and the complaint may be closed or do you still require assistance with the verification?

Dear Amar9781,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.