HomeComplaintsRaging Bull Slots Casino - Player's withdrawal request is delayed.

Raging Bull Slots Casino - Player's withdrawal request is delayed.

Amount: $700

Raging Bull Slots Casino
Safety Index:Below average
Submitted: 21 Nov 2024
Case opened Current status

Waiting for player to reply

6d 17h 7m 29s

Case summary

6 hours ago

The player from the United States requested a withdrawal two weeks ago but has been informed that she is not eligible to receive any of her winnings, despite previously being given the go-ahead to withdraw.

Public
Public
17 hours ago

They said I'm not eligible for any of it , when I had the goahead to withdrawl



Public
Public
6 hours ago

Dear 1902animalfarm,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Raging Bull Slots Casino. I understand how frustrating it must be to face difficulties when trying to access your winnings, and I hope we can help resolve this matter for you as soon as possible.

To better understand your situation, I’d like to ask you a few clarifying questions:

  • Could you please confirm if your winnings were accumulated while playing with or without a bonus? If a bonus was involved, was it a deposit bonus or a free no-deposit bonus? If possible, kindly provide a link to the specific bonus you activated.
  • Have you successfully made any withdrawals from this casino in the past?
  • Have you completed the full KYC verification process for your account?

Thank you in advance for your cooperation, and I hope we’ll be able to resolve this problem quickly.

Best regards,

Veronika

1902animalfarm has 6d 17h 7m 29s to reply

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